SOCIAL MEDIA CAMPAIGN, MANAGER

JOB DESCRIPTION

The Social Media Campaign, Manager will support the planning and execution of global social media programs for the firm's ETF and broader investment capabilities, working across regions with a focus on APAC and EMEA priorities.

This role sits within the Content & Communications team and partners closely with the Head of Social Media, regional marketing leads, and cross-functional stakeholders. This is an Individual contributor role requires strong project management, campaign execution, and an understanding of operating within a regulated financial services environment.

The ideal candidate brings hands-on experience in social media marketing, analytics, and campaign execution, with an ability to navigate multi-market requirements, including regional nuances, compliance considerations, and evolving platform strategies.

RESPONSIBILITIES

Campaign Strategy and Execution

Own end-to-end delivery of social media campaigns across global and regional priorities, from planning and content strategy through execution, optimization, and performance reporting.
Coordinate campaign workflows using project management tools (e.g., Workfront), ensuring visibility across stakeholders and timely delivery
Lead cross-functional collaboration with regional marketing teams, driving campaign localization while ensuring alignment with global objectives and measurable business outcomes

Content Management

Support development and submission of social content, ensuring alignment with brand voice, messaging, and platform best practices
Manage publishing and deployment of campaigns across platforms (LinkedIn, Meta, YouTube, Line), ensuring accuracy and timeliness
Contribute to platform-specific execution strategies, including support for both organic and paid social initiatives
Develop and manage design briefs, partnering with creative teams to deliver high-quality visual assets
Ensure content outputs are aligned to campaign strategy, platform formats, and audience needs

Compliance and Governance

Manage compliance submission processes, ensuring all content adheres to regulatory and internal standards across regions
Work closely with compliance and legal teams to support timely approvals and maintain documentation where required
Ensure adherence to platform, regulatory, and internal governance requirements across market
Develop and maintain campaign performance reports (weekly, monthly, quarterly), aligned with stakeholder needs
Support dashboard creation and tracking of key metrics (engagement, reach, CTR, etc.)
Identify trends and surface insights to support ongoing optimization of campaigns and processes
Serve as a subject matter expert on social media best practices, providing strategic guidance to internal stakeholders across markets.

Requirements

Bachelor's degree in Marketing, Communications, or related field
6+ years of progressive social media marketing experience, including direct ownership of multi-market campaigns, strategy development, stakeholder management, and performance optimization.
Demonstrated experience independently managing social media programs from strategy through execution and measurement.
Proven ability to influence senior stakeholders and drive decisions using social and campaign performance data.
Must have experience executing paid and organic social media campaigns across multiple platforms (LinkedIn, Meta, YouTube, Line preferred)
Familiarity with social media management and CRM tools (e.g., Sprinklr, Hootsuite)
Strong project management skills with the ability to manage multiple campaigns and stakeholders concurrently
Experience working across global or regional teams, with awareness of localization and market-specific considerations
Strong attention to detail, particularly in compliance and governance workflows
Ability to work independently, solve problems, and improve processes in a fast-paced environment
Familiarity with investment management concepts or financial advisory landscape is a plus
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Social Media Campaign Manager