Position Summary

The Junior System Administrator position, reports directly to the Technical Team Lead, investigates, and resolves elementary software and hardware issues remote support with assistance from seasoned engineers. The Junior Helpdesk System Administrator is also responsible for service request management, working directly with the enterprise end users assisting in support and implementation of technology solutions.

Education and Qualifications

• Bachelor's degree.

• Freshers can also apply.

• Minimum one year of experience in dealing with international clients.

• Experience of working with teams of English-speaking countries

Responsibilities

• Basic understanding of PowerShell and RPA tools.

• Basic Understanding of APIs, JSON, REST, SOAP, webhooks, etc.

• Knowledge of one of the DB languages -- SQL, MongoDB, MYSQL etc.

• Understanding of UI

• Work with the automation team on integrated tools with new technologies.

Capabilities Skills

• Effective interpersonal skills and relationship-building skills.

• Strong written and oral communication skills (Must have).

• Strong analytical and problem-solving abilities, with keen attention to detail.

• Must be a team player but should also understand the importance of individual contributions.

• Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment.

• Must be flexible to work any shift in a 24/7 operation including night shifts.

• Candidate should be open for transfer to another location or office, if the job requires so or in the interest of the business requirements.

• The work location will be decided by the Organization depending upon the business requirement.

• Candidate should be amendable to work from office.

Behavioral Skills

• Longevity and commitment in previous work

• Team player.

• Ability to meet target under pressure and time bound deadlines.

• Dynamic and pleasing attitude and personality.

Our Culture and You

What does the day in life look like for the Junior System Administrator (Automation)

You come to work each day to an environment that promotes a community of collaboration and engagement. You work closely with a passionate and positive leadership team that is invested in your success. We work hard and have fun while dreaming big. Our employees have indicated that with IT by Design, they find a home where their passion and career goals finally intersect for them to live a life full of purpose.