CSIPL is one of the top I.T. companies based out of Noida with clients across the globe. We are 24+ years old organization and with expertise of more than two decades, we have worked with both large brands as well as startups.

Why work with us

Google partner and Microsoft partner company with certified professionals.
Structured environment with industry leading CMMI level-5 compliant processes.
Salaries are always paid on time, from the time company started till date.
Despite market conditions, we have not laid off people.
All Saturdays of every month is off for everyone.
No night shift. People are encouraged to work within office hours during day shift.
100% satisfied employees. We place a high level of trust in our employees and provide them with ample growth opportunities.
Eco-friendly workplace in order to promote health and well-being of our employees.
Our offices are equipped with special anti-radiation and negative energy removal chips.
We prioritize job security for every individual working in our company.
We celebrate all festivals with enthusiasm and fun.
Yearly appraisals. We have even given more than 100% increment for exceptional performers at times.
We recognize and reward the top performers on a monthly basis for their outstanding performance.

Who are we looking for

Designation : Sr. Customer Accounts Executive

Experience Range : 4+ years

What is the work

Act as the primary point of contact for clients, ensuring clear, proactive, and consistent communication throughout the project lifecycle.
Manage and nurture client relationships, with a strong focus on handling and servicing Indian clients and SMEs, understanding their business requirements, expectations, and project objectives.
Provide strategic consultancy and identify upselling and cross-selling opportunities across our portfolio of web development, mobile app development, digital transformation, and open-source technology solutions.
Coordinate closely with clients, developers, designers, QA teams, and project stakeholders to ensure seamless project execution and successful delivery.
Facilitate project planning activities, including requirement gathering, estimation coordination, scheduling, task allocation, risk identification, and progress tracking.
Independently manages client inquiries and leads through the complete project lifecycle, from requirement analysis and proposal discussions to successful project delivery.
Conduct regular client meetings and workshops, translating business and functional requirements into detailed project plans and actionable deliverables.
Ensure client expectations are effectively managed while maintaining project timelines, quality standards, and profitability objectives.
Target-driven and proactive in identifying opportunities to improve customer satisfaction, account growth, and long-term client retention.

What skills and experience are we looking for

4+ years of experience in Client Success, Account Management, Project Management, or Customer Relationship Management.
Proven experience working with a web and mobile application development company, IT services company, software development company, or digital agency.
Experience handling Indian clients and SME accounts with responsibility for project delivery, client engagement, and account growth..
Possess a strong understanding of web technologies, mobile application development, software development life cycle (SDLC), and modern digital solutions.
Must have prior experience working in a Client Success, Account Management, Project Coordination, Technical Account Management, or similar customer-facing role within a web development, mobile application development, software development, or digital services company.
Hands-on experience in managing Indian clients is mandatory. Candidates with exposure to both domestic and international clients will be preferred.
Excellent interpersonal, presentation, negotiation, and communication skills with the ability to engage effectively with clients, technical teams, and senior management.
Experience in estimation discussions, solutioning coordination, and proposal preparation in collaboration with technical teams will be an added advantage.
Self-motivated, customer-centric, and willing to take ownership of client success and project outcomes.

Apply (Gmail) Apply (Form)

Career History Form

Fill it Now

Watch Our Videos

Careers See Video
EventsSee Video
CSRSee Video
SynapseIndia NoidaSee Video
RecruitmentSee Video
ManagementSee Video
TechnologiesSee Video
JobsSee Video