Incident Management, Application Monitoring, Sql, Devops, Linux, Iis, automation, Oracle, Scripting, log checking, Root Cause Analysis, API troubleshooting

Application Performance Management, Software Development Life Cycle, performance monitoring tools, cloud computing technologies, troubleshooting and problem-solving techniques, Appdynamics APM, Dynatrace APM

Web Application Development, Software Development, Web Services, Rest Web Services, Distributed Systems, Xml, Json, technical support, troubleshooting and debugging technical systems

Operating systems (Windows, Database Management, Linux, Sql, Query Optimization, Data Modeling, Performance Tuning, Data Warehouse Concepts, Macos, Data pipeline design, Data security and governance, Networking protocols and configurations, ETL/ELT process and optimization, Compliance requirements, Advanced troubleshooting and debugging, Data and API integrations, Data quality management, Data access controls, Data privacy standards

Sql, Oracle Applications, Bi Publisher Reports, Log Analysis, Xml, Debugging, Pricing, Cloud IC, Order Fulfillment, Oracle Fusion Cloud SCM, Interfaces and Integrations, Shipping, Oracle Concurrent Programs, Customer Invoicing, Cloud Inventory, Credit Debit Processes, Workflow troubleshooting, ServiceNow Incident Problem Change Knowledge Management, Order-to-Cash

JIRA, Servicenow, ITSM framework, Ticket Management, Technical Diagnosis, Troubleshooting

Real User Monitoring (RUM, AWS, SSIS, Amazon Ec2, Security Controls, Kafka, Ibm Mq, Iam, Splunk, Saml, Aws Lambda, Oauth, Dynatrace, Amazon S3, AWS CloudWatch, Active Directory, AWS Event and Messaging Services, JAMS Scheduler, GitLab SaaS, MuleSoft Middleware, ESP Jobs, CI/CD pipelines, Seq, Synthetic Monitoring, SOAP APIs

ticketing systems , shared hosting , WordPress, Cpanel, Linux Basics, Dns, SSL troubleshooting, domain delegation, mail delivery, VPS