About The Role

We are looking for a skilled System Administrator to manage and maintain our growing IT infrastructure. You'll play a critical role in ensuring our systems remain secure, scalable, and highly available - while enabling teams to operate smoothly across platforms.

Key Responsibilities

Oversee daily operations, maintenance, and troubleshooting of networks, servers and related hardware/software.
Monitor system performance, identify issues, and proactively implement improvements to ensure availability and reliability.
Lead implementation of security protocols - firewalls, encryption, and access controls-to protect against cybersecurity threats.
Manage user accounts, permissions, and access rights in compliance with internal policies and security standards.
Collaborate with vendors and third-party providers for integration, upgrades, and issue resolution.
Maintain detailed documentation of system configurations, processes, and incident responses.
Support audits, compliance efforts, and technical evaluations across internal teams.

Must-Have Skills

End-user support for Mac/Windows within the organisation.
Exposure to Okta, G Suite administration and Active Directory
Exposure to MDM tools like Cisco Meraki, Hexnode.
Working knowledge of cloud platforms: AWS, Azure, or Google Cloud Platform.
Hands-on experience with Windows and Linux system administration.
Expertise in networking protocols (TCP/IP, DNS, DHCP, VPN, VLAN).
Knowledge of security tools (firewalls, IDS/IPS, access controls, encryption).
Responsible for managing assets and conducting routine asset audits on a regular basis.
Familiarity with virtualisation technologies such as VMware or Hyper-V.
Scripting skills in PowerShell and/or Bash for automation.
Experience with monitoring tools and performance optimisation.
Strong troubleshooting and analytical skills.

Good to Have

Strong interpersonal and communication skills; capable of explaining simple procedures in writing or verbally; good phone skills.
Experience working in fast-paced, multi-location, cloud-first organisations and high-availability production environments.
Diagnosing and troubleshooting Mac-related systems, ensuring the seamless functioning and uninterrupted productivity of the organisation.

Education & Certifications

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).

Certifications Preferred

IT certifications (AWS SysOps, Azure Admin, RHCE, etc.) are a plus.
CompTIA Server+, Network+, Security+
Microsoft Certified: Azure Administrator / Windows Server
AWS/Azure Cloud Certifications
ITIL, CISSP (for security-focused roles)

Workplace and Location

This role is based in our Bengaluru office, and we are not considering remote applications at this time. We operate on a 5-day in-office model. We also offer relocation assistance to new employees.

Our open-plan office features height-adjustable desks, conference rooms, phone booths, a well-stocked pantry full of snacks and drinks, a fully catered daily meal, wellness rooms, private car and bike parking, and more modern in-office amenities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

System Administrator - Contract