It Asset Management, Backup, IT Service Management tools, CMDBs, reporting KPIs, It Governance, Security, obsolescence, Resilience

Servicenow, IT Service Management frameworks, ITIL practices, service management documentation

Leadership, Continuous Improvement, Tactical Execution, People Management, Communication, Risk Management

Machine Learning, Finance Domain Fluency, Ai, Process Re-engineering, Structured Thinking, Adoption and Continuous Improvement

It Service Management, Servicenow, Configuration Management, ITIL V4 Foundation qualification, IT Infrastructure and technology