Technical Expert (AI Transformation)

Location: Pune, India

Model of Work: Hybrid (2 days per week in office)

About Quorum Software

Quorum Software connects people and information across the energy value chain. In 1998, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com

Be a part of our legacy

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Who We Are Looking For

Are you excited by challenges Do you enjoy working in a fast-paced, international and dynamic environment Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Job Purpose

As a key member of the Technology Services team, the Technical Expert will help define, prototype, govern, and scale AI-enabled delivery capabilities across our global Professional Services organization. The ideal candidate will combine strong technical depth in software implementations with the ability to reimagine how Professional Services work is performed, how customer outcomes are delivered, and how AI can be embedded in Quorum's delivery standards, tools, and service offerings.

The Technical Expert will be responsible for planning, designing, deploying, and delivering technical services to customers as part of implementing proprietary software solutions to best fit customers needs. They will develop and evolve AI-powered capabilities for proprietary software implementations with customers across North America and Latin America, including data analytics, deployments, infrastructure management, and/or Quorum interfaces with 3rd party applications. The individual should have a strong desire for continuous learning and growth of technical skills, with the aspiration to leverage these skills to provide a positive experience for internal and external customers.

What You Will Help Build

AI-enabled delivery accelerators for implementations, upgrades, data migrations, integrations, testing, and deployments
Repeatable service patterns that reduce manual effort and improve quality
AI-supported customer offerings, such as assessment, readiness, validation, modernization, or advisory services
Enablement materials, reusable prompts/skills, and playbooks for Professional Services teams

Responsibilities

Lead discovery, design, and prototyping of AI-embedded delivery capabilities across Services workflows, including end-to-end integration, installation, migration, and other technical services for enterprise software customers, often with complex and highly customized solutions
Define reusable technical patterns for AI-enabled work across upgrades, integrations, deployments, and testing as part of implementing, upgrading, and enhancing Quorum products
Help evolve responsible AI governance and standards for project workflows, including controls, validations, guardrails, environment boundaries, and deployment patterns
Identify potential AI-enabled customer offerings and collaborate with Services leadership to shape them into repeatable, sellable capabilities
Master and train others on technical skills required for successful delivery, such as PL/SQL, APIs and in-house Quorum tools
Take a lead role in the design, configuration/development, and testing phases of software implementation, upgrade, and enhancement projects
Serve as the primary Quorum representative for customers to gather business and technical specifications, develop data analytics or other capabilities, train IT personnel, and resolve issues
Manage multiple ongoing customer commitments and balance priorities across projects on independent schedules, working toward successful completion of project-level goals
Demonstrate technical and product expertise in customer conversations while representing Quorum positively
Mentor junior team members towards mastery of technical skills and ownership of high-quality, timely work
Plan and execute improvements to software upgrade and configuration tools, processes, and documentation
Develop a deep understanding of Quorum's architecture systems, integration platform capabilities, and software development lifecycle processes
Plan and execute project milestones including effort estimation, kick-off, technical/functional validation, and production go-live cutover activities
Lead team stand-ups and retrospectives to identify technical and process issues, discuss improvement ideas, and share knowledge
And other duties as assigned.

Requirements

Bachelor's degree in data science, technology, engineering, business, or related discipline that has an analytical component OR equivalent experience
5+ years of related experience in software development, cloud operations, business consulting, or a similar industry
Hands-on experience applying AI/LLMs to business or technical workflows to achieve business outcomes
Experience designing AI-enabled workflows with validation, observability, auditability, and risk controls
Experience working with customers and software users to gather business and technical requirements, develop efficient and high-quality solutions, and troubleshoot reported issues
Strong technical foundation in PL/SQL, Java, software development lifecycle, and/or systems architecture
Familiarity with AI prompt/skill design, agentic workflows, LLM tool use, or AI-assisted software development
Experience mentoring junior colleagues and managing end-to-end work deliverables
Excellent problem-solving skills, analytical skills, and desire for continuous learning
Excellent written and verbal communication skills to technical and non-technical business experts, stakeholders, and customers
Fluent in English, both written and verbal

Preferred Skills

In addition to the above requirements, the ideal candidate will have some combination of several of the below preferred skills:

Experience with agentic AI platforms, LLM gateways, and/or MCP-style tool registries
Experience building or scaling AI tools used by delivery, consulting, support, or implementation teams
Experience with one or more of the following: object-oriented programming, web development, REST APIs, Postman, SAP integration
Demonstrated team leadership skills such as team lead and fostering team collaboration
Experience working in the energy industry or managing software development efforts
Interest to grow and develop customer relationships through direct and meaningful interaction
Experience with Energy Components upgrades / implementation / support

Additional Details

Visa Sponsorship: Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position.

Quorum Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique.

Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law.

Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Recruitment Scam Alert: Quorum Software does not charge fees, request payments, conduct interviews via messaging apps, or request the installation of software at any stage of the recruitment process. All legitimate recruitment activities are conducted exclusively through our official careers website (www.quorumsoftware.com/careers) and email addresses ending in @quorumsoftware.com. Any communication that does not originate from these official channels should be considered unauthorized and may be reported to [email protected]

Technical Expert (AI Transformation) - Hybrid Work Schedule