How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Senior safeguard Delta's standards for safety, airworthiness, and fleet reliability through administration of the Reliability Program (D074/TOPP 20-40-05). This role ensures the accuracy and integrity of operational data, supporting compliance with Delta's Continuing Analysis and Surveillance System (CASS) and 14 CFR 121.373 requirements. As a critical link between AI-enabled tools, regulatory obligations, and operational reliability, the Specialist validates data quality, oversees compliance reporting, and supports effective fleet performance monitoring. The ideal candidate demonstrates a strong compliance mindset, exceptional analytical skills, and the ability to identify trends, anticipate risks, and develop proactive solutions that enhance safety, reliability, and operational effectiveness.

Key Responsibilities

Perform ATA coding and classification of aircraft maintenance log page data to ensure accurate, standardized information for reliability analysis, regulatory reporting, and operational decision-making.
Identify, evaluate, and report regulatory events, including SDR, MSI, RVSM, APU, and ETOPS occurrences, ensuring compliance with FAA requirements and company reporting standards.
Conduct detailed reviews of maintenance and operational records to identify reportable CASS events, including PDAs, expired emergency equipment, defective oxygen masks, and other safety-related findings.
Review and analyze operational delays and Aircraft Out-of-Service (AOS) events, distinguish technical versus maintenance-related causes, and validate coding accuracy to support data integrity, reliability analytics, and performance reporting.
Manage the integrity, accuracy, and effectiveness of reliability tools and data systems by validating AI-generated outputs, monitoring functional failure classifications, and addressing tool user feedback to support compliance, trust, and business value.
Monitor fleet performance and maintenance effectiveness by identifying emerging reliability trends, recurring issues, and ineffective maintenance actions through analysis of Enhanced Mechanical Reliability Index (EMRI) tool, Maintenance Program Optimization (MPO) tool, and other reliability data sources.
Integrate and analyze operational, maintenance, and reliability data from multiple enterprise sources, including aircraft logs, MCC notifications, ChronicX, and related systems, to provide a comprehensive view of fleet health and support predictive maintenance strategies.
Support maintenance program optimization by evaluating task effectiveness, conducting escalation reviews, and recommending improvements that enhance maintenance decision-making and fleet reliability outcomes.

What You Need To Succeed (Minimum Qualifications)

Must have Aircraft Maintenance Engineering license with 2-3 years aircraft maintenance experience or Engineering experience
Bachelor of Engineering Degree (aerospace or mechanical preferred) or comparable experience such as Aircraft Maintenance Engineering.
8-12 years of experience working for Airlines supporting within the Reliability domain.
Should have a strong technical knowledge of the aircraft, thorough understanding of aircraft manuals, Technical Operations Policies and Procedures, production processes and regulatory maintenance program requirements.
Must be able to coordinate workflow to multiple disciplines.
Strong verbal and written communication skills --must be able to work effectively with a variety of people, both internally and externally and function as a part of a team
Must exhibit proficiency in analyzing and understanding technical manuals and documents, such as FAA regulations, Advisory Circulars, SRM, AMM, and IPC.
Must be proficient with Microsoft Office software products.

Behavioral Competencies

Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
Inquisitive to understand customer and business expectations while creating value addition on technical solutions.

What Will Give You a Competitive Edge (Preferred Qualifications)

A passion for data analysis with demonstrated experience
Strong technical knowledge of aircraft systems.
Ability to leverage data, trends, and operational insights to proactively identify reliability risks, predict potential performance issues, and drive corrective actions.
Knowledge of Reliability-Centered Maintenance (RCM) and/or MSG-3 methodologies, including functional failure analysis, maintenance task effectiveness evaluation, and continuous maintenance program optimization.

About The Company

What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.

Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.

In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor's 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune's World's Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.

About The Delta Technology Hub (DTH), Bangalore

The DTH is one of Delta Air Lines investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the Leader in Employee Volunteering category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.

For more information, please visit www.deltatechhub.com

Why join

Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
Immerse yourself in an employee-centric culture.
Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.

Senior Reliability Programs Specialists