Role Summary (Must have):

We are looking for a Senior Product Engineer with strong experience in cross-platform mobile development using .NET MAUI and enterprise backend development using ASP.NET Core. The ideal candidate has built production-grade mobile applications, understands offline-first architecture, REST APIs, secure authentication, and has experience delivering enterprise software through the full SDLC. Experience in healthcare, connected devices, or regulated industries is highly preferred.

We are looking for a Senior Product Engineer with strong experience in cross-platform mobile development using .NET MAUI and enterprise backend development using ASP.NET Core. The ideal candidate has built production-grade mobile applications, understands offline-first architecture, REST APIs, secure authentication, and has experience delivering enterprise software through the full SDLC. Experience in healthcare, connected devices, or regulated industries is highly preferred.

We are looking for a highly skilled Forward Deployed Engineer (FDE) to join our team. This is a customer-facing consulting role where you will deploy and optimize enterprise database environments, implement AI-powered solutions, and act as a trusted technical advisor throughout the customer lifecycle.

The Associate Customer Engineer — Onboarding Specialist is the frontline technical owner

of the customer onboarding journey. You are the hands-on engine that turns a provisioned

account into a live, value-generating deployment. Working within the GTM organization and

reporting to a Customer Engineering Leader, you will run structured onboarding

engagements, guide customers to configure foundational settings, validate traffic behavior,

and deliver standard guidance that accelerates customers to first value. You are not quota-

carrying; your success is measured by onboarding velocity, time-to-value, customer

satisfaction, and seamless hand-off to post-onboarding teams. You will spend your time

executing approved runbooks, troubleshooting common issues, documenting everything

with rigor, and collaborating with CEs, AEs, and Support to ensure no customer falls through

the cracks.

We are looking for candidate with strong experience with following:

Solutions Architecting, building SAAS based application, Multi-Tenancy, Legacy Systems Modernization, AWS, and hand on coding

As our Finance AI Agent Builder, you will be the lead architect for our agentic finance and

revenue operations stack. Your goal is to move beyond simple workflow automation toward

autonomous systems that reason through financial data, automate planning workflows, validate

compensation logic, and continuously optimize operational efficiency.

This is a Builder role — part Engineer, part Finance Systems Strategist, part AI Workflow

Architect.

You will design and deploy intelligent AI agents that integrate deeply with enterprise finance

and planning systems including Workday Adaptive Planning, CaptivateIQ, and/or Anaplan to

automate forecasting, compensation workflows, revenue planning, and operational finance

processes.

Key Responsibilities

Design, develop and maintain Android and iOS applications using .NET MAUI.

Support and migrate Xamarin.Forms applications to .NET MAUI.

Develop secure RESTful APIs and backend services using ASP.NET Core.

Implement MVVM, Clean Architecture and SOLID principles.

Optimize application performance, startup time and memory usage.

Perform code reviews, unit testing, debugging and production support.

Collaborate with Product, UX, QA and Cloud Engineering teams.

Participate in Agile ceremonies and CI/CD release processes.

Design, develop and maintain Android and iOS applications using .NET MAUI.

Support and migrate Xamarin.Forms applications to .NET MAUI.

Develop secure RESTful APIs and backend services using ASP.NET Core.

Implement MVVM, Clean Architecture and SOLID principles.

Optimize application performance, startup time and memory usage.

Perform code reviews, unit testing, debugging and production support.

Collaborate with Product, UX, QA and Cloud Engineering teams.

Participate in Agile ceremonies and CI/CD release processes.

Customer Deployment & Implementation

Deploy, configure, and optimize enterprise database environments for customers.

Install, configure, and support self-managed database clusters across cloud and on-premises infrastructure.

Perform cluster sizing, architecture design, upgrades, migrations, and production readiness assessments.

Configure high availability, disaster recovery, backup, security, and performance optimization.

Troubleshoot complex infrastructure, database, and deployment issues.

AI Solution Implementation

Deploy and configure AI-powered analytics solutions for enterprise customers.

Integrate AI solutions with customer datasets and enterprise workflows.

Enable customers to leverage natural language queries and AI-powered analytics.

Validate AI outputs, optimize prompts, and support customer adoption.

Collaborate with Product and Engineering teams by providing implementation feedback and product improvement recommendations.

Technical Consulting

Serve as the primary technical advisor during customer implementations.

Lead discovery sessions, technical workshops, and architecture reviews.

Translate business objectives into scalable technical solutions.

Recommend best practices for deployment, performance, scalability, and security.

Produce high-quality technical documentation and implementation guides.

AI & Automation

Leverage AI tools to accelerate deployments, troubleshooting, documentation, and knowledge sharing.

Develop automation scripts to simplify repetitive deployment and operational tasks.

Utilize modern AI coding assistants and productivity tools to improve engineering efficiency.

Stay current with advancements in Large Language Models (LLMs), AI agents, and enterprise AI technologies.

Customer Success

Build trusted relationships with customer stakeholders, architects, and engineering teams.

Drive successful implementations while ensuring an exceptional customer experience.

Mentor customer teams through knowledge transfer sessions and operational best practices.

Collaborate with Customer Success and Support teams to ensure seamless project handoffs.

Onboarding Execution & Technical Enablement

Own the end-to-end technical onboarding experience for assigned customers post-provision.

Lead structured onboarding calls and guide customers through initial Cloudflare configuration, including DNS records, SSL/TLS modes, WAF rules, and Zero Trust policies.

Validate that traffic is behaving as expected before the customer is declared live.

Guide customers through approved implementation runbooks with precision.

Exercise judgment to identify when an engagement has outgrown the runbook and requires escalation to a Customer Engineer, Support, or Professional Services.

Troubleshoot common onboarding issues, including DNS resolution failures, SSL/TLS certificate errors, caching misconfigurations, and authentication failures.

Ensure every onboarding reaches a clean, documented close with the customer able to operate independently on the Cloudflare platform.

Customer Guidance & Communication

Deliver standardized customer guidance sessions covering the Cloudflare dashboard, DNS change procedures, SSL/TLS configuration, and product-specific best practices.

Translate complex technical concepts into plain language that non-technical stakeholders can act on.

Maintain a calm, patient presence when customers are frustrated or behind schedule.

Set clear agendas for every call, provide concise written summaries, and document next steps so customers and internal teams always know who owns what.

Process & Operational Excellence

Maintain impeccable documentation hygiene across all customer engagements using AI-supported tools.

Update CRM/Salesforce records after every touchpoint.

Produce call follow-ups and action-item lists.

Track milestones within onboarding projects to ensure no step is skipped and no deadline is missed.

Manage a portfolio of concurrent onboarding customers with strong time management, prioritizing by committed timelines and customer urgency.

Flag blockers early, manage expectations proactively, and continuously optimize the onboarding pipeline.

Cross-Functional Collaboration & Escalation Management

Act as the customer's voice inside Cloudflare during onboarding.

Surface expansion opportunities, including new products, additional seats, and higher tiers, to CEs and AEs with sufficient context for action.

Route complex technical issues, architectural questions, and break/fix escalations to the appropriate Support or Customer Engineering teams with clear, complete background documentation.

Partner smoothly with adjacent teams without making the customer feel handed off.

Maintain single-point accountability until onboarding is complete.

Technical Breadth & Continuous Development

Build and maintain working knowledge across Cloudflare's product foundations, including Application Security, CDN, Zero Trust/SASE, and Network Services, at a depth appropriate to onboarding scenarios.

Be familiar with and leverage AI technology available to you to create new and innovative tools to support and increase onboarding activities.

Stay current on Cloudflare product releases, feature roadmaps, and relevant certifications.

Invest in expanding your technical foundation over time.

Treat each onboarding as a learning opportunity and engage feedback from peers and leaders to improve with every customer.

Own and drive end-to-end technical delivery of modules/features with focus on

architecture, scalability, performance and security.

Review, mentor, and guide the development team on design patterns, coding

standards, unit testing, and CI/CD best practices.

Define technical solutions in alignment with enterprise standards, ensuring high-quality

deliverables within committed timelines.

Collaborate closely with product owners, business analysts, and cross-functional teams

to convert business requirements into actionable technical designs.

Conduct code reviews, provide constructive feedback, and coach SSE/SE teams to

improve code quality and technical competency.

Lead technical discussions, propose improvements for existing systems, and drive

modernization initiatives such as framework upgrades, performance improvements,

and cloud adoption.

Ensure effective utilization of Agile/Scrum practices, proactively manage risks, and

assist the Scrum team in removing technical blockers.

Act as the primary technical point of contact for customer discussions, technical

estimations, release planning, and production readiness.

Establish best practices around technical documentation, version control, build and

deployment processes, and application support transitions.

● Autonomous Financial Planning & Forecasting

Build AI agents that analyze historical financial data, identify forecasting anomalies, generate

scenario models, and autonomously assist with budgeting and planning workflows inside

Workday Adaptive Planning.

● Incentive Compensation & Commission Automation

Design agents that automate commission validation, quota tracking, attainment analysis, payout

reconciliation, and compensation exception handling using CaptivateIQ or Anaplan.

● Intelligent Financial Operations

Deploy agents that process financial inputs from multiple systems (CRM, ERP, planning

platforms, spreadsheets, APIs) to automate reporting, variance analysis, accrual workflows, and

operational finance tasks.

● Dynamic Revenue & Headcount Modeling

Build AI-powered workflows that monitor changes in pipeline, bookings, hiring plans, territory

assignments, and revenue performance to dynamically update forecasts and planning

assumptions.

● Performance & Guardrails

Establish human-in-the-loop protocols, validation layers, and evaluation frameworks to ensure

AI-generated financial outputs remain auditable, accurate, compliant, and aligned with business

policies.

● System Orchestration

Connect AI agents to our finance and business systems — including Workday Adaptive Planning,

CaptivateIQ/Anaplan, Salesforce, ERP platforms, BI tools, and internal databases — ensuring

seamless data flow and automated write-backs.

Required Skills & Qualifications (Must Have)

5+years of software development experience

2 +years in .NET MAUI

Strong object-oriented programming fundamentals

Experience building enterprise mobile applications

Good experience writing Stored Procedures, Functions and Triggers in Transact SQL on Microsoft SQL Server and/or Oracle

Mobile development experience with Xamarin Forms

Experience documenting technical requirements

Experience with RESTful Web Services

Migration from Xamarin to .NET MAUI

Entity Framework Core

Azure Functions and Azure Service Bus

Dependency Injection

Push notifications

Performance tuning

Unit testing and CI/CD

5+years of software development experience

2 +years in .NET MAUI

Strong object-oriented programming fundamentals

Experience building enterprise mobile applications

Good experience writing Stored Procedures, Functions and Triggers in Transact SQL on Microsoft SQL Server and/or Oracle

Mobile development experience with Xamarin Forms

Experience documenting technical requirements

Experience with RESTful Web Services

Migration from Xamarin to .NET MAUI

Entity Framework Core

Azure Functions and Azure Service Bus

Dependency Injection

Push notifications

Performance tuning

Unit testing and CI/CD

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.

8+ years of experience in Professional Services, Solutions Engineering, Customer Engineering, Forward Deployed Engineering, or Technical Consulting.

Experience deploying enterprise software solutions in customer environments.

Experience with distributed SQL or relational databases such as PostgreSQL, CockroachDB, YugabyteDB, MySQL, or similar technologies.

Database administration and performance tuning experience.

Data ingestion and ETL pipelines.

Monitoring platforms such as Grafana, Prometheus, or Datadog.

Infrastructure as Code using Terraform or Ansible.

CI/CD pipelines and DevOps practices.

Strong Linux system administration skills.

Experience with AWS, Microsoft Azure, or Google Cloud Platform.

Hands-on experience with Kubernetes and containerized applications.

Strong networking fundamentals, including DNS, TLS/SSL, firewalls, and load balancing.

Experience with Python, Bash, or other scripting languages.

Familiarity with REST APIs and enterprise integrations.

Excellent troubleshooting and analytical skills.

Cloudflare product foundations: working knowledge of Application Security, CDN, Zero Trust/SASE, and Network Services.

Networking fundamentals: understanding of DNS, TLS/SSL, HTTP/HTTPS, CIDR, NAT, and BGP.

Web security basics: familiarity with OWASP, WAF rules, OAuth, SAML, MFA, and Zero Trust principles.

Configuration & integration: hands-on experience with the Cloudflare Dashboard, and comfort with Terraform, API-based configurations, or identity providers such as Okta, Azure AD, and SAML/OIDC integrations.

Observability: ability to read and interpret Security Events, Logs, cURL outputs, and HAR files; awareness of common causes of 5xx/4xx errors post-onboarding.

Scripting & APIs: ability to read and debug REST API calls; basic proficiency with Python and Bash

10+ years of experience in .NET technology stack with strong hands-on leadership in

enterprise applications.

Expertise in ASP.NET Web Forms, ASP.NET Core, MVC, C#, Oracle PL/SQL, JavaScript,

and Windows Services.

Experience working with Telerik, Crystal Reports, Aspose and related third-party

UI/reporting frameworks.

Strong hands-on understanding of (version control) GIT and SVN/Tortoise SVN, CI/CD

pipelines, build and deployment automation.

Excellent analytical ability with strong command over OOP, design patterns, debugging,

and performance optimization.

Proficiency in SQL tools such as Oracle SQL Developer, TOAD, and strong hold on stored

procedures, triggers, and performance tuning.

Proven experience working with full SDLC, Agile/Scrum delivery methodologies, and

customer-facing technical collaboration.

Strong problem-solving and decision-making abilities with ownership mindset for

project deliverables.

Ability to create/review unit test plans and enforce test coverage and automation

where applicable.

Working knowledge of AWS ecosystem including EC2, RDS, SES, SNS, SQS, logging, and

basic cloud monitoring concepts.

Excellent communication (verbal and written), ability to articulate technical solutions

and mentor teams.

● Experience

2–5 years in:

• Finance Systems Engineering,

• FP&A Systems,

• Revenue Operations,

• Financial Automation,

• or AI Workflow Engineering in a SaaS or enterprise environment.

● Finance Systems Expertise

Hands-on experience with:

• Workday Adaptive Planning (required)

• CaptivateIQ (preferred)

OR

• Anaplan (acceptable alternative)

Experience with Salesforce, ERP systems, NetSuite, or BI platforms is a plus.

● AI Tooling

Proficiency with agent orchestration frameworks such as:

• LangGraph,

• CrewAI,

• LangChain,

• Claude Agent SDK,

• OpenAI APIs,

• or equivalent AI workflow tooling.

● Agent Orchestration

Experience with low-code/no-code platforms such as:

• Make.com,

• Zapier,

• N8N,

• Workato,

• or custom API-driven orchestration frameworks.

● Prompt Engineering

Ability to design complex reasoning loops, structured outputs, validation layers, and guardrails

that prevent hallucinations and ensure reliable finance-grade AI outputs.

● Data Savvy

Comfortable working with:

• JSON,

• APIs,

• SQL,

• financial datasets,

• ETL pipelines,

• embeddings,

• and RAG (Retrieval-Augmented Generation) systems to provide agents with contextual

financial knowledge.

● Finance & Revenue Operations Expertise

Knowledge of:

• financial planning workflows,

• forecasting models,

• compensation systems,

• quota management,

• revenue operations,

• budgeting processes,

• and SaaS business metrics.

Good to have

HIPAA awareness

Bluetooth Low Energy (BLE)

Angular, JavaScript, HTML5

GraphQL

Ideal Candidate Profile

HIPAA awareness

Bluetooth Low Energy (BLE)

Angular, JavaScript, HTML5

GraphQL

Ideal Candidate Profile

Cloudflare Certifications: Existing Cloudflare certifications (e.g., Cloudflare Fundamentals, Cloudflare for Teams, or Cloudflare for Developers).

Prior Cloudflare Experience: Direct experience onboarding or administering Cloudflare in a production environment.

Automation Mindset: Familiarity with Infrastructure-as-Code (Terraform, Pulumi) or CI/CD pipelines for configuration management.

AI-Augmented Workflow: Comfort using AI assistants, LLM-based tools, or scripting to accelerate routine onboarding tasks, log analysis, or documentation.

Multilingual: Proficiency in languages relevant to the hiring region's customer base.

Understanding of cloud migration, performance tuning on AWS, and database upgrade

practices.

Experience in modernization efforts such as legacy UI upgrades, .NET version

migration, or Oracle version migrations.

Exposure to containerization, load balancers, application security, and identity

integration (SSO, OAuth, etc.) is a plus.

Senior Mobile App Developer