Job Description

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Key Responsibilities

Continuous transformation of the network infrastructure to enhance availability and automation
Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards
Create technical solutions for complex requirements
Run large-scale network operations, including strong service management knowledge in a multi-vendor environment
Have Level 2 and preferably L3 experience in various networking technologies including

SDWAN (Cisco Viptela, Versa, etc
Wireless (Aruba)
Voice, Contact centre and Collaboration
LAN (Cisco and Aruba)
NAC (ISE and Clearpass)
Automation experience (Ansible or Python)

Possess relevant knowledge and experience in cloud technologies
Track, POC and plan technology refresh
Deliver large-scale IT projects on time, within budget and of satisfactory quality
Manage outsourced vendor(s) and internal team including various Service Delivery meetings
Lead and coordinate incident resolution across different vendors
Ability to work in a team with 24/7 support

Requirements

Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

Security,
Network Automation

Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred
Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure
Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment
Excellent communication & interpersonal skills
Effective consulting and communication skills
Demonstrated industry awareness

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Information Technology - Lead Systems Engineer (IT Network Communications)