Microsoft Administrator - implementation, management, migration and support of an organization's Microsoft 365 and Active Directory environments, ensuring optimal performance, security, and user access.

Key Responsibilities

User and Identity Management: Administer the lifecycle of user accounts, groups, and licenses in both on-premises Active Directory and Microsoft Entra ID (formerly Azure AD). This includes provisioning, deactivation, password management, and role assignment.
Security and Compliance: Implement and maintain security measures such as multi-factor authentication (MFA), Conditional Access policies, and data loss prevention (DLP). Ensure compliance with internal policies and regulatory requirements regarding data security and privacy.
System Maintenance and Monitoring: Monitor the health, performance, and usage of Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive) and the Active Directory infrastructure.
Technical Support and Troubleshooting: Provide technical support for M365 and AD-related issues, troubleshooting authentication problems, and resolving client-side issues.
Automation and Scripting: Utilize PowerShell or other automation tools to streamline administrative tasks and improve efficiency.
Collaboration and Integration: Collaborate with other IT teams to integrate M365 and AD services with other business applications and systems. Manage Azure AD Connect for directory synchronization between on-premises AD and Azure AD.
Documentation and Training: Develop and maintain technical documentation for configurations, procedures, and user guides. Provide training and support to end-users on new features and best practices.
Migration: Design and implement solutions to migrate different email servers/mailboxes (Exchange, G-Suite, Thunderbird) to the organization 0365 env, support TEAMS migrations, SharePoint and OneDrive, maintain reliable backup and recovery processes for directory data and M365 content (e.g., SharePoint, Exchange Online).

Qualifications and Skills

Experience: Proven experience in managing and supporting Microsoft 365, Azure AD, and on-premises Active Directory environments.
Technical Proficiency: In-depth knowledge of Microsoft 365 architecture, Windows Server operating systems, networking concepts (DNS, TCP/IP), and cloud security principles.
Problem-Solving: Excellent analytical and problem-solving skills to troubleshoot complex technical issues promptly.
Communication: Strong written and verbal communication skills, with the ability to convey technical information to both technical and non-technical stakeholders.
Certifications: Relevant Microsoft certifications (e.g., Microsoft Certified: Administrator Expert, Azure Administrator Associate, Identity and Access Administrator Associate) are often preferred.
Automation: Proficiency in PowerShell scripting for task automation.

Core Technologies

Microsoft Entra ID (Azure AD)
Exchange Online
SharePoint Online
Microsoft Teams
OneDrive for Business
Active Directory Domain Services (AD DS)
Group Policy Objects (GPOs)
PowerShell
Microsoft SMS/Intune (for device management)

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