About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you're in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can't happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

New Product Quality Specialist (NPQ) is a platform core team member, responsible for all aspects of Quality affecting New Product Development. As the Point of Contact for Quality in the platform, the NPQ is the Subject Matter Expert for all Quality planning tools and interfaces with the platform, plants and the regional and global quality departments. The NPQ is responsible for the entire quality plan for the assigned programs and, as a Core Team member, advocates for the extended quality and product support team (QPS), including Reliability Planning functions, etc.

Key Responsibilities

Responsible for the Quality and Reliability of products coming out of the platform teams
Facilitate the adherence to the Global Product Development (GPD) regarding quality issues during each phase of the process ensuring appropriate timing between milestones. During the GPD phases, continuously assess the quality status of the program, take actions within the platform to address issues and to define acceptable standards.
Facilitate the disciplined execution of the Quality and Reliability priority tools FMEA, Fault Tree Analysis, Control Plans, and other statistical techniques) through the design review process.
Champion the resolution of issues from Design Reviews and FMEAs (Design & Process). Focusing on key customer impact issues, ensuring they are resolved prior to Okay to Ship (OKTS).
Reliability Growth Planning:

New Content Risk Index (NCRI) and the Proactive Credits Log.
Lead the development and monitor the compliance of the RGT Plan

Participate in the setting of objective goals (CPA), Repairs per 100 units (R/100), Average Cost Per Unit (ACPU), Mean Time Between Failure (MTBF) and report at mile-stones using the Quality Scorecard.
Champion the Problem Integrity Report (PIR) activities ensuring the key issues are resolved with an effective and validated solution.

Experience Required

Degree or equivalent in Mechanical or Agricultural Engineering with minimum 10-15 years of experience.
Strong analytical skills (preferably with knowledge of statistical tools)
Organizational and project management skills with the ability to participate in and lead cross-functional teams
IT Knowledge: Microsoft Office with Excel skills essential.

Preferred Qualifications

Product knowledge of Tractor is MUST.
Technical background with minimum of 8 years experience in a Product Technical Support / Quality position, (Agricultural / Heavy equipment experience preferred).
Strong analytical skills (preferably with knowledge of statistical tools)
Logical and rigorous problem-solving approach and experience with problem solving tools
Willing & able to travel as necessary, both within India & Internationally at customer, dealer & CNH locations.

What We Offer

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

Benefits

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Parental leave
Adoption assistance
Fertility & Family building support
Employee Assistance Programs
Charitable contribution matching and Volunteer Time Off

Compact New Product Quality