Responsibilities

Basis Operation

A strong and proven knowledge in BASIS architecture
Should have strong experience in SAP ECC, PO, SOLMAN,CLOUD ALM and SAP hana administration
System Stability & Performance: Monitor and maintain day-to-day SAP application stability; perform preliminary analysis on performance degradation, dump analysis, and provide application-level fixes.
Interface & Communication Management: Troubleshoot IDoc processing failures, manage and configure RFC destinations, and monitor message flows within SAP PI/PO (including L2 issue analysis).
Experience in system DB refresh and kernel upgrades
Transport Management System (TMS): Oversee transport movements, analyze and resolve stuck transports, and ensure smooth transport sequencing across the landscape
Printer management (install, modification, troubleshooting etc.)
SAP batch job management (create, modify, monitor, troubleshooting etc.)
PO monitoring and troubleshooting from basis perspective (inflow/outflow messages)
Cloud & ALM Integration: Manage Google Cloud Platform (GCP) configurations purely at the ECC application level for integrations, and maintain SAP Solution Manager (including enabling and configuring system monitoring).
Optimization & Continuity: Perform database object archiving for memory optimization
Operational Automation: Leverage scripting or automation skills to streamline routine Basis checks, transport movements, or monitoring tasks as we shift toward AI-driven IT operations
SAP marketplace management (S-user account creation, OSS connection, diagnosis etc.)
Conduct/coordinate DRP drill with outsourcer
Support for internal/external audit

Authorization Management

Authorization Troubleshooting: Conduct L2 analysis on user authorization failures and security-oriented issues raised by the business.
Outsourcer Coordination: Act as the internal bridge with our security outsourcer (who owns role creation/modification tasks) by providing them with analyzed requirements and subsequently moving the resulting security changes through the transport landscape.
Working knowledge and hands-on experience in SAP security management
SAP user creation/modification
SAP user lock/unlock
User role assignment
Segregation of duty audit(LSF)

SAP project support

Support Valeo SAP projects in addition to application maintenance

Other

Strong communication skills to lead and drive drive topics independently
Monthly dashboard reporting
Vendor (infrastructure outsourcing) communication and support SAP infrastructure related activities

Skills

Business Criticality Mindset: Maintain a structured approach to assessing incidents by evaluating their impact on supply chain and operational continuity; prioritize troubleshooting for bottlenecks or IDoc failures based on their urgency to the business.
Stakeholder Coordination: Exceptional communication skills to gather requirements from business users, translate them into technical briefs, and coordinate efficiently with external outsourcers for L3 fixes.
Analytical Thinking: A structured approach to preliminary incident analysis—knowing exactly when to apply an application-level fix and when to escalate to the infrastructure outsourcer.
Flexibility for shifts and weekend support

Senior Engineer - GISOCC Business IS