Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Master Data Governance MDG Tool

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires continuous monitoring, troubleshooting, and ensuring the smooth operation of critical applications to support business continuity. The position demands a dynamic approach to problem-solving and collaboration with different teams to maintain system integrity and performance throughout the day.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to improve system processes and workflows to enhance overall efficiency.
Mentor junior team members by sharing knowledge and guiding their professional development.
Coordinate with stakeholders to ensure alignment of technical solutions with business needs.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.
Strong analytical and problem-solving abilities related to master data management.
Experience in troubleshooting and resolving complex issues within enterprise software environments.
Ability to work collaboratively with cross-functional teams to deliver effective solutions.
Familiarity with data governance principles and best practices in data quality management.

Additional Information:

The candidate should have minimum 7.5 years of experience in SAP Master Data Governance MDG Tool.
This position is based at our PDC3B - SEZ location.
A 15 years full time education is required.