Description

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity - are why our people love working at A&M.

The Team

The Microsoft 365 Governance team is responsible for implementing, maturing, and maintaining the firm's Microsoft 365 governance framework across SharePoint Online, Microsoft Teams, OneDrive, M365 Groups, Entra ID, Microsoft Purview, Power Platform, and other integrated governance tools. The team manages the full lifecycle of governance — from establishing new processes and policies to enhancing and maturing existing controls — ensuring the Microsoft 365 environment remains secure, compliant, and scalable. The team also supports platform change management initiatives, drives structured governance programs, and provides Level 3 (L3) support for complex governance and platform escalations.

How You Will Contribute

As a Microsoft Enterprise Solutions Engineer, you will:

Governance Creation, Implementation & Maturation
Contribute to the development, implementation, and ongoing enhancement of governance processes and controls
Build, implement, and iterate automated workflows and governance controls using AvePoint.
Implement and evolve Microsoft Purview solutions (DLP, retention, sensitivity labels, insider risk, data lifecycle).
Create and maintain governance documentation, knowledge base articles, guides, training materials, and processes.
Contribute to the governance roadmap by identifying gaps, proposing new controls, and driving improvements that mature the overall governance posture.
2 Governance Operations, BAU & L3 Support
Provide L3-level support for complex governance solutions & escalations.
Troubleshoot advanced issues across SharePoint, Teams, Entra ID, Purview, AvePoint, and Power Platform.
Perform assessments and implement improvements that mature overall workspace quality and reduce sprawl.
Operate within Microsoft 365 admin centers (Teams, SharePoint, Exchange, Entra, Purview) to carry out governance actions.
Change Management & Stakeholder Engagement
Communicate governance updates, implementations, and maturity improvements.
Support rollout and adoption of new governance enhancements (AvePoint workflows, Purview controls, admin center changes).
Collaborate with global teams to ensure consistent governance implementation across regions.
Act as an escalation point for governance exceptions, policy interpretations, and access-related issues. Reporting, Analysis & Insights
Build, maintain and monitor dashboards tracking governance metrics, lifecycle status, maturity progress, risk areas, and sprawl reduction.
Analyze Excel/Power BI/AvePoint/Purview data to generate insights that drive governance improvements.
Provide concise, actionable recommendations and summaries for leadership decision-making.

Qualifications

3–5 years of experience in Microsoft 365 governance and collaboration platforms.
Strong understanding of SharePoint Online, Microsoft Teams, OneDrive, Microsoft 365 Groups, Entra ID, and related permissions and security concepts.
Hands-on experience in implementing and maturing Microsoft Purview policies, including Data Loss Prevention (DLP), retention policies, and sensitivity labeling.
Demonstrated ability to design, implement, and continuously enhance governance processes, frameworks, and documentation.
Experience supporting Microsoft 365 migration initiatives.
Experience with PowerShell scripting and automation for governance implementation, monitoring, and reporting.
Proven experience providing Level 3 (L3) operational support for complex platform and governance-related issues.
Strong communication, stakeholder management, and change management skills
Proficiency in Microsoft Excel, Power BI, and data-driven analysis.
Strong project coordination skills with the ability to manage multiple initiatives simultaneously.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.

Senior Associate, Microsoft Enterprise Solutions Engineer, GESS - Global Capability Center