Why Join Iris
Are you ready to do the best work of your career at one ofIndia's Top 25 Best Workplaces in IT industry Do you want to grow in an award-winning culture thattruly values your talent and ambitions
Join Iris Software - one of thefastest-growing IT services companies- whereyou own and shape your success story.

About Us
At Iris Software, our vision is to be our client's most trusted technology partner, and the first choice for the industry's top professionals to realize their full potential.

With over 4,300 associates across India, U.S.A, and Canada, we help our enterprise clients thrive with technology-enabled transformation across financial services, healthcare, transportation & logistics, and professional services.

Our work covers complex, mission-critical applications with the latest technologies, such as high-value complex Application & Product Engineering, Data & Analytics, Cloud, DevOps, Data & MLOps, Quality Engineering, and Business Automation.

Working with Us
At Iris, every role is more than a job - it's a launchpad for growth.

Our Employee Value Proposition, Build Your Future. Own Your Journey.reflects our belief that people thrive when they have ownership of their career and the right opportunities to shape it.

We foster a culture where your potential is valued, your voice matters, and your work creates real impact. With cutting-edge projects, personalized career development, continuous learning and mentorship, we support you to grow and become your best - both personally and professionally.

Curious what it's like to work at Iris Head to this video for an inside look at the people, the passion, and the possibilities. Watch it .

Job Description

Job Overview:

The candidate will have a good understanding ofPeopleSoftapplication. This role requires providing prompt and efficient support to end users, proactively identifying, and resolving application issues, and collaborating with other cross functional teams to ensure optimal system performance. Working in Rotating Shifts 24X7.

Responsibilities:

Provide comprehensive technical supportforPeopleSoftapplications, including troubleshooting and resolving application issues, answering user inquiries, and documenting resolutions.
SupportPeopleSoftExperience in the Supply Chain Module - specially in Financial Modules, Inventory, Manufacturing and Cost accounting
Experience in the Database SQL Server tool.
Ready to learn alert monitoring and Incident management of new modules
Experience in Service Now reporting toolforTicketing.
Perform regular system monitoring and preventative maintenance tasks to ensure optimal system uptime and stability.
Stay up to date on the latestPeopleSofttechnologies and best practices.
Create and maintain detailed documentationforall aspects ofPeopleSoftapplication support.
Proactively identify and address potential issues before they impact system performance or user experience.
Develop and implement strategies to improve overall system efficiency and user satisfaction.

Qualifications:

Bachelor's degree in computer science, Information Technology, or a related field.
Minimum of 1-3 years of experience providing technical supportforPeopleSoftapplications.
Extensive experience withPeopleSoftSupply Chain module, including General Ledger, Asset Management, Order Management and Billing, month end closure processes
Familiarity with Service Now ticketing system.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Passion for continuous learning and staying

Mandatory Competencies

Enterprise Applications - ERP - PeopleSoft

Database - Database Programming - SQL

Beh - Communication and collaboration

Perks and Benefits for Irisians
Iris provides world-class benefits for a personalized employee experience. These benefits are designed to support financial, health and well-being needs of Irisians for a holistic professional and personal growth. Click to view the benefits.

Peoplesoft - Consultant