Job Description

International Sales & Business Development / Executive

Job Description

Grainville India is a fast-growing rice processing and export company. Supplying premium Indian rice to buyers across the Middle East, Africa, Europe, USA, and other global markets.

We are looking for a Telecalling / Customer Support Executive who will support our international sales team through calling, follow-ups, customer coordination, and CRM updates. This is a non-target-based role, focused on communication, coordination, and support—not direct sales closure.

Role Summary

Handle outbound and inbound calls with international buyers and prospects
Support sales and export teams through regular follow-ups and customer coordination
Act as a communication bridge between buyers, sales team, and internal departments
Maintain accurate customer records and call updates in CRM

Industry & Role Details

Industry: Rice Export / Food Processing / Agro Commodities
Functional Area: Customer Support / Sales Support

Requirements

Key Responsibilities

International B2B sales calls to overseas buyers (importers, distributors, wholesalers).
Lead generation and order conversion for rice export products.
Follow-up with international buyers via calls, WhatsApp, and email.
Explain rice varieties, specifications, packaging options, pricing, payment terms, and shipment details.
Maintain and update Zoho CRM with leads, follow-ups, and buyer communication.
Prepare and manage Excel sheets for buyer database, sales pipeline, and lead tracking.
Coordinate with shipping lines, freight forwarders, inspection agencies, and internal teams.
Handle buyers across multiple international time zones.
Ensure accurate reporting, follow-ups, and sales documentation.

Candidate Profile

Experience in international
sales / export sales of rice or food/agro commodities (mandatory).
Strong English communication skills (spoken and written).
Comfortable with cold calling and proactive sales outreach.
Working knowledge of Zoho CRM, MS Excel, and export sales processes.
Experience dealing with importers, distributors, traders, and wholesalers.
Target-driven, disciplined, and detail-oriented.

Industry & Role Details

Industry: Food Processing / Rice Export / Agro Commodities
Functional Area: Sales / Business Development
Role Category: International Sales Executive
Employment Type: Full Time, Permanent

Why Join Grainville India

Growing export-focused organization
Direct exposure to global buyers and markets
Competitive salary+ incentives/ Long-term growth for high performer

Benefits

Company Address

Address : Office Number: 519, 5th Floor, Sun city Success Tower, Golf Course Extension Road, Sector 65, Gurugram, Haryana, India.

Employee Benefits

Salary Growth
Career Growth
Paid Leave
Medical Benefits
Provident Fund (PF)
Leave Encashment

For Quick Response

Mobile: +91 92203 41005

Email : [HIDDEN TEXT]

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International Business Development Executive