Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking a Senior SDET to join our Quality Engineering team, driving excellence in both automation and manual testing to ensure the highest levels of product quality. You will design, develop, and execute automation frameworks using UiPath or other modern low-code automation tools, while also performing targeted manual testing for complex, high-value scenarios. A critical part of this role involves E2E customer journey life cycle testing—validations.

This position is an individual contributor role reporting to the Sr Manager, SDET.

Responsibility

Design, develop, and maintain robust, reusable automation frameworks for functional, regression, and integration testing
Automate end-to-end business flows for SaaS and enterprise applications using UiPath or equivalent low-code automation platforms
Build automation solutions that reduce manual effort for repetitive business processe
Perform exploratory, functional, SIT, regression, and UAT testing for critical releases
Perform Production smoke test post Go live
Hyper care support post go live
Validate complex contract workflows, approval hierarchies, clause libraries, and integrations that require business and legal context
Review business requirements and create detailed manual test cases aligned to acceptance criteria
Execute last-mile manual validations before production release
Web applications testing
Validate the API level testing with Postman/Rest Assured tools for business scenarios across multiple platforms
Micro services testing
Partner with product managers, business analysts, and developers to align testing to business outcomes
Participate in requirements workshops, change management, and go-live support
Mentor junior engineers in both manual and automation best practices, including low-code tool usage

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

Bachelor's degree in Computer Science or equivalent
2+ years of experience in quality engineering with a strong mix of manual and automation testing
Hands-on experience with UiPath or modern low-code automation tools (e.g., Power Automate, Automation Anywhere, Appian)
Proven experience testing large care enterprise finance systems (ERP systems, CPQ tools, order management etc..)
Proficiency in API testing (REST, JSON, XML) and modern test automation frameworks (e.g., Selenium, Playwright)
Knowledge of SDLC, Agile, and Test-Driven Development methodologies
CPQ Testing experience is an added advantage
Quote to Cash flows from Salesforce CPQ to Oracle ERP systems with 3rd party integrations
Payment gateway testing experience
SQL/SOQL testing experience
Strong Experience with JIRA

Preferred

Expertise in balancing automation coverage with high-value manual validation
Familiarity with performance testing tools such as JMeter, Gatling, Blazemeter
Understanding of performance, stress, and volume testing concepts
Automate everything mindset, with the judgment to know when manual testing adds more value
Strong analytical, problem-solving, and communication skills
AI testing experience
Strong defect triage, debugging, and root cause analysis skills
Strong cross collaboration skill with good communication experience

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [HIDDEN TEXT].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [HIDDEN TEXT] for assistance.

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