Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : .Net Full Stack Development

Good to have skills : NA

Minimum 7.5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to understand system intricacies and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Coordinate with stakeholders to prioritize and address system issues effectively.
Mentor junior team members to develop their problem-solving and technical skills.
Monitor system performance and recommend improvements to prevent future disruptions.

Professional & Technical Skills:

Must To Have Skills: Proficiency in .Net Full Stack Development.
Strong knowledge of software troubleshooting and debugging techniques.
Experience with application lifecycle management and support processes.
Ability to analyze complex system interactions and identify root causes.
Familiarity with database management and query optimization related to application support.

Additional Information:

The candidate should have minimum 7.5 years of experience in .Net Full Stack Development.
This position is based at our Mumbai office.
A 15 years full time education is required.