Servicenow, Unix, Oracle Sql, Kafka, Problem Management, Azure, Sql, AWS, Microservice based applications, SRE principles, JEE Enterprise Technologies

Operating Systems, Debugging Tools, Log Analysis, Atocha, service logs, generative AI applications, technical root cause analysis, IntelliOps, First Responder Agent, prompt engineering for large language models, TARS, AI-powered monitoring tools, LLM trace, AWS networks, APD, code-level understanding

Web Services, AWS, Unix, Java, Shell Scripts, Python

Http Protocol, Mac Os, Windows, System Administration, Ldap, Linux, Endpoint Security, Data Security, Networking, Diagnosing network latency, Enterprise Cloud Services, Packet Capture Analysis, Red Hat Linux fundamentals, Active Directory, SMTP Protocol, Email and mail flow troubleshooting, Information Security Concepts, Windows and Linux memory dump capture and analysis, MSSQL fundamentals, Endpoint application stack diagnostics, Reading and analysing log files, Forcepoint DLP

AWS, Web Services, Unix, Java, Python, Shell Scripts

Unix, Web Services, AWS, Java, Python, Shell Scripts

Technical Support, Troubleshooting, Java/SQL, Zendesk/Jira, Tomcat/Weblogic, Knowledge Base Development

API & SDK Integration, Reporting & Analytics, Technical Documentation, Technical Troubleshooting, Problem Solving, Cross-Functional Support

Incident Response, Windows, Linux, Mac, Security best practices, CrowdStrike Falcon platform, Threat detection, Endpoint security concepts, EDR, Troubleshooting and diagnosing issues at the application and operating system level, XDR solutions, MITRE ATTACK framework