Servicenow, Pki, network security, C, Java, C Sharp, Github, Version Control, PowerShell, Automation Tools, Python, Cloud Infrastructure, Scripting Languages, Firewalls, GME and CME client environment, Modern Print Solution, Access Control, Github Action, network and server infrastructure, CICD pipelines, Large Enterprise Active Directory Authentication Services

Servicenow, Itil, AI enabled knowledge, SLCM, SIAM, Process Mapping, Copilot, Design Thinking, Claude, Business Analysis, ChatGPT, M365 suite

Servicenow, Business Process Automation, Knowledge Management, AI and Analytics

Servicenow, SAP, Lectora, Workday, Css3, Javascript, Html5, Xml, Oracle, Captivate, Articulate 360, GOMO, Hrms, SCORM 1.2, AICC, Sharepoint, Flow 2, SCORM 2004, MS Power Platform

Technical Documentation, Escalation Management, KPI Monitoring and Reporting, Product Repair Maintenance, Data Analysis Interpretation, Cathlab Xray, Customer Service, Product Installation, Troubleshooting, Service Operations, C-arm, IT Network knowledge, Regulatory Compliance, Root Cause Analysis RCA

Itil Processes, Servicenow, It Asset Management, Budget coordination, Audit Support, Service-level management, Vendor governance, Compliance, Invoice management

docusign , Servicenow, iCIMS, AI-assisted case management tools, SF Employee Central

Servicenow, Business Process Automation, content architecture, Knowledge Management Strategy, ServiceNow Design, Product Governance