Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support

DHCP, Vpn, Outlook, Microsoft Office, Networking, Dns, Windows 10, Microsoft Teams, remote support tools, Active Directory, desktop laptop hardware troubleshooting

Outlook, Intune, O365, Windows 10, Dns, Jira, DHCP, SCCM, Lan, Servicenow, Wi-Fi, Freshservice, Active Directory, Remedy

Windows image build processes, distribution lists, network and datacenter equipment, iOS and Android devices, hardware software and networking-related issues, SCCM deployments, Microsoft Windows operating systems, Exchange mailboxes, remote connectivity tools, Network Equipment, Microsoft Office Applications, Active Directory user accounts

Azure Active Directory, Microsoft 365, Office 365, Teams, End-user support, O365 Exchange, Sharepoint

O365, Windows Server, Ms Office, Monitoring Server client performance, G-suite, Applications users account management, VDI Virtual machine Terminal pc applications, Hardware installation maintenance and repair, Active Directory, Network Connectivity Support, IT services desk ticketing tools, PDF File archive backup tools, Windows operating system installation and configuration