Solution Design, HR Technology, Sap Successfactors, Stakeholder Management, HR Process Transformation, ServiceNow HRSD, HR Systems Delivery, IT D and Product Project Delivery, Enterprise HR Landscape

Sap Project Management, ITIL Foundations, SAP customer delivery management, SAP consulting industry dynamics, SAP methodology

Service Portal, ServiceNow Architecture, UI Builder, ServiceNow service management, ServiceNow Solutions, AI automation, conversational service capabilities, Stakeholder Management

Servicenow, Microsoft Power Bi, Jira, Oracle Applications, Oracle Fusion Hcm, Excel Reporting, Confluence, Azure DevOps, Change Management, Release Management, Incident Management, Problem Management, Oracle Analytics OTBI, Oracle Integration Cloud OIC, Oracle E-Business Suite, Oracle CX, Oracle EPM, Oracle Fusion SCM, Application Managed Services AMS, Oracle Cloud Support, Oracle Fusion ERP, Service Governance, Workforce Planning, BI Publisher FDI, Multi-customer delivery model, Capacity Planning, Production Support, Shared resource pool management, Global delivery operations

Erp, Change Management, Service Delivery, Problem Management, Quality Assurance, Service Efficiency, ITIL best practices, Operational Orchestration

Power Bi, Advanced Excel, CRM or fundraising platforms, AI and automation

Service Delivery Management, Incident Management, Problem Management, Itil, Operations Management, Project Management, Program Management