The GCC Operations Manager will play a crucial role in supporting and implementing overall GCC policies, data upkeep, culture building activities, site-level local initiatives and various governance processes for the Diabetes, MiniMed center in Pune.

The role will be responsible for providing support to GCC strategy, data and governance support to management, ensuring smooth upkeep of site and inculcating the best-in-class culture. The GCC operations Manager will contribute to the overall success of the organization by effectively managing various operations activities and fostering a positive work environment.

This role offers a dynamic opportunity to join Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. While you will start your employment with Medtronic, upon establishment of SpinCo or the transition of the Diabetes business to another company, your employment may transfer to either SpinCo or the other company, at Medtronic's discretion and subject to any applicable information and consultation requirements in your jurisdiction.

Responsibilities may include the following and other duties may be assigned:

Be a strategic partner and an advisor on key actions to the extended leadership team in Minimed India
Collaborate with Site Leader, Human Resources, Talent Acquisition, Finance and Operations teams to generate insights for betterment of site operationally.
Promote a positive work culture and act as site champion for Minimed India
Support the organization from Business Continuity and Disaster Planning perspective for overall site and individual business units being supported from site
Support and help local site for security and policy perspective along with site leader and other management teams
Support site from data collection, data analysis and insights generation across various streams in Employees, Finance, HR, Operations, Facilities.
Drive continuous improvement and build operational efficiency across various department in Minimed India.
Support local compliances like Return to Office, overall training compliance at GCC level and global/govt related compliance like various Tax/Finance, Building, Municipal regulations.
Generate GCC reports, metrics, and analytics to support management decision-making.
Support GCC teams from local management and guidance perspective who do not have local leaders and directly report to HQ or Regions.
Be the voice of GCC Minimed at various external and industry forums like NASSCOM etc.
Should be able to support communication/content needs at high level for organization.
Drive automation and digital adoption across GCC functions to improve efficiency.
Partner with Digital Technologies/Data & Analytics teams to identify and implement workflow automation and reporting improvements.
Risk management beyond compliance: Partner with IT Security and Corporate Risk teams to manage cyber risks, vendor risks, and geopolitical impacts on GCC operations.
Lead change management initiatives to support new processes, tools, and organizational shifts.
Oversee internal communication strategy to ensure transparency and engagement across site.
Advanced stakeholder management skills with c-suite and global functional leaders.
Familiarity with industry benchmarking and KPI tracking for GCC performance.
Shift timings: 1830-0330 IST.

Required Knowledge and Experience:

Bachelor's Degree is a minimum requirement for this role.
Minimum 5 years of relevant experience and 15 years of people management experience.
Proven experience in a GCC operations role, preferably in India, with experience working in highly matrixed organization.
Graduate from reputed college and Postgraduate in Business Administration (desirable)
High empathy and highly collaborative approach
Sound knowledge of GCC operations areas, regulations, and statutory requirements.
Familiarity with GCC best practices, policies, and procedures and nuances of developing local culture aligned with HQ ethics.
Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
Excellent problem-solving and decision-making abilities.
Attention to detail, confidentiality, and a commitment to accuracy.
Ability to work independently and as part of a team in a fast-paced environment.

GCC Strategy & Operations Lead