Role : Lead - Implementation Consultant

Location: Bangalore

About LeadSquared

One of the fastest growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1800+ customers with 2.50 lakhs users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high velocity sales at scale.

Known for its verticalized, industry-centric solutions, LeadSquared serves EdTech, Education, Healthcare, BFSI, Real Estate, Automotive, and Hospitality industries. The company is headquartered in Bengaluru with a local presence in New Jersey, Philippines, South Africa, Australia, and Indonesia.

The Role

We are looking for an Implementation Consultant to drive successful onboarding and deployment of LeadSquared's platform for clients. This role involves understanding client requirements, configuring solutions, and ensuring seamless delivery aligned with business objectives.

Key Responsibilities

Lead end-to-end implementation of LeadSquared solutions for clients
Understand business requirements and translate them into system configurations
Configure workflows, lead management, integrations, and automation within the platform
Collaborate with cross-functional teams (Sales, Product, Support) for smooth delivery
Manage client expectations, timelines, and deliverables
Conduct user training sessions and enable client teams for platform adoption
Troubleshoot issues during and post implementation
Ensure high customer satisfaction and successful go-live

Requirements

4+ years of experience in SaaS implementation / consulting roles
Hands-on experience with Saas/CRM domain
Strong understanding of workflows, APIs, and system integrations
Excellent problem-solving and communication skills
Ability to manage multiple client projects simultaneously
Experience in CRM / Marketing Automation platforms is a plus
Exposure to tools like CRM, ERP, or automation platforms
Basic technical understanding (APIs, webhooks, data mapping)

Why Should You Apply

Fast-paced environment with exposure to leading Banks, NBFCs, and FinTech lenders
Accelerated growth & rewards based on deal closures and revenue targets
Easily approachable management with direct access to leadership
Work with the best minds in lending technology and industry leaders
Flexible work timings with hybrid working options
Opportunity to work on complex, large-scale implementations
Collaborative and high-growth culture

Lead Implementation Consultant