At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Endpoint Management Analyst in Bangalore we're looking for

Your future role

Take on a new challenge and apply your technical and professional expertise in a cutting-edge field. You'll work alongside a collaborative and innovative team of professionals.

You'll play a key role in ensuring seamless endpoint management across the globe, contributing to the efficiency and security of our operations. Day-to-day, you'll work closely with teams across the business (Technical SPOCs, service owners, architects), design and deploy solutions using SCCM and Intune, and develop high-quality support services, among other responsibilities.

You'll specifically take care of designing, updating, testing, and releasing Autopilot PCs, but also managing global processes and being available for on-call emergency situations.

JOB PURPOSE :

Reporting to Head Of EUC File, Print and Infra, you will be in charge of Endpoint management activities across globe.

Experience in the design and deployment of the following technologies: SCCM, Microsoft Windows 10, Enterprise Mobility + Security (Intune), Autopilot.

We'll look to you for:

Design and deployment of solutions with Microsoft SCCM and Intune
Design and deployment of solutions for Autopilot PCs
Use of Enterprise Management Systems including Patch Management, Software Distribution and Asset Management
Should have a deep knowledge in Software distribution using Intune/SCCM
Should be able to create custom scripts for gathering the inventory from clients
Should be able to Design, Update, handle test and release of Autopilot PCs
Responsible for deploying of SCCM with CO management
Ability to work with Intune in Device Management and Application Management
Technical and Professional Expertise Ability to Package, Stage and Deploy application using Intune
Knowledge on Windows 10 provisioning using Windows Autopilot and knowledge on Intune Management
Knowledge on Windows servicing & Windows as a service, Cloud-based endpoint management workloads
Create Low-Level Design Documents, Technical Documentation and Report creation for multiple workplace services
Migration/upgrade of SCCM server to latest Current Branch platforms, Contribute to New-Builds/migration and upgrades
Work closely with Technical SPOCS, Service owners and also with architects to integrate with other technology solutions Maintain and enhance engagement with business, IT partners, and other stakeholders for endpoint management activities
Knowledge in PowerShell scripting for automating daily system administration tasks is preferred
Flexibility in managing global processes and being available on-call for emergency situations at all times
Develop and implement high quality support services, knowledge base content, best practices and methodologies
Excellent Communication skills; both oral and written, Have efficient time management, attention to detail and critical thinking skills

All About You

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:

Bachelor's degree in Engineering, Science, or Technology
4-7 years of experience in IT, with significant expertise in SCCM, Intune, and troubleshooting
Experience in the design and deployment of Microsoft Windows 10, Enterprise Mobility + Security (Intune), and Autopilot
Knowledge of Windows servicing, Windows as a Service, and cloud-based endpoint management workloads
Familiarity with ITIL processes and frameworks
Strong communication and vendor management skills to interact with global business teams
Proficiency in PowerShell scripting for automating system administration tasks
Ability to adapt to change and manage shifting priorities
Experience in delivering solutions across multiple geographies in global companies

Things you'll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:

Enjoy stability, challenges and a long-term career free from boring daily routines
Work with new security standards for rail signalling
Collaborate with transverse teams and helpful colleagues
Contribute to innovative projects
Utilise our flexible and inclusive working environment
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development, through award-winning learning
Progress towards leadership roles in IT management
Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

Important to note

As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

Analyst - Endpoint Management