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Job Description

Join JPMorganChase Commercial and Investment Banking and help power data-driven decisions at scale. In GBDH Operations, you'll collaborate with global finance, operations, and technology partners to deliver reliable data and stronger client outcomes. This role offers hands-on ownership, continuous improvement work, and real impact across a broad platform.

Job Summary

As an Operations Associate in Global Banking Data Hub (GBDH) Operations within Commercial and Investment Banking, you ensure timely, accurate, and controlled data quality processes on the AWS platform. You partner with global stakeholders to identify root causes, remediate issues, and improve operational cycles through disciplined execution. You maintain clear tracking and communications to support delivery, reporting, and strategic priorities.

Job Responsibilities (

Partner with global teams to deliver timely, high-quality data to finance, operations, and technology functions
Maintain Jira tracking in line with control standards to enable transparent status reporting
Build strong partnerships across business, finance, operations, and technology stakeholders globally
Communicate proactively across geographies on impacts, risks, dependencies, and deliverables
Identify data quality and processing breaks and drive issue triage to resolution
Analyze root causes and document outcomes to reduce repeat defects and improve controls
Improve continually by proposing and executing process enhancements across daily operations
Detect production bugs and coordinate remediation with stakeholders, Ops, and technology teams
Execute testing for new functional releases to strengthen the operations cycle and data outcomes
Monitor operational runbooks and ensure consistent adherence to operating model expectations
Escalate promptly when risks or blockers threaten timelines, data integrity, or stakeholder commitments

Required Qualifications, Capabilities And Skills

Hold a BS/BA degree or equivalent relevant experience
Bring 3+ years of experience executing production operating models in financial services environments
Apply strong data quality and issue-management discipline in fast-paced, high-stakes workflows
Use Jira effectively to track work, evidence controls, and support accurate status reporting
Demonstrate proficiency in Microsoft Office and SQL for analysis, reporting, and reconciliation
Communicate clearly with geographically diverse teams and senior stakeholders
Leverage basic AWS knowledge, including exposure to Redshift and Databricks, to support daily execution

Preferred Qualifications, Capabilities And Skills

Demonstrate hands-on experience working in AWS environments supporting data operations
Apply Agile ways of working to manage intake, prioritization, and iterative delivery
Use Python to automate repeatable checks, reconciliations, or operational reporting
Utilize Alteryx to streamline data preparation, controls evidence, or workflow efficiency
Build Tableau dashboards to improve visibility into operational health and data quality trends
Strengthen incident response by contributing to monitoring, alerting, and runbook improvements
Collaborate effectively with engineering teams to translate operational issues into actionable fixes and enhancements

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.

Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

SQL - Data Quality - Analyst