Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Key Responsibilities
Install, configure, administer, and maintain IBM MQ environments across Development, QA, UAT, and Production.
Monitor and troubleshoot IBM MQ queues, queue managers, channels, listeners, and clusters.
Perform installation, configuration, administration, and basic troubleshooting of IBM ACE and IBM DataPower environments.
Support Enterprise Application Integration (EAI) solutions and ensure seamless message flow between applications.
Perform middleware upgrades, patching, migration, backup, recovery, and disaster recovery activities.
Monitor system performance and proactively resolve issues to maintain optimal availability.
Develop and maintain automation scripts for routine administrative tasks using Shell, Bash, Python, or similar scripting languages.
Work closely with application development, infrastructure, and support teams to resolve production issues.
Ensure adherence to security, compliance, and operational standards.
Prepare and maintain technical documentation, SOPs, and operational runbooks.
Participate in on-call support and work in a 24x7 rotational shift environment.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise

5+ years of hands-on experience in IBM MQ Administration.
Good working knowledge of IBM App Connect Enterprise (ACE).
Experience with Enterprise Application Integration (EAI) concepts and middleware technologies.
Hands-on experience with IBM DataPower Gateway administration and support.
Fair knowledge of scripting using Shell, Bash, Python, or similar scripting languages for automation.
Experience in middleware monitoring, troubleshooting, performance tuning, and incident resolution.
Knowledge of Linux/Unix administration.
Familiarity with high availability, clustering, SSL/TLS, security, and disaster recovery concepts.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and stakeholder management skills.

Preferred Technical and Professional Experience

Experience in production support for mission-critical enterprise environments.
Exposure to ITIL processes such as Incident, Problem, and Change Management.
IBM Middleware-related certifications will be an added advantage.
Experience with monitoring and automation tools is desirable.
Bachelor's degree in computer science, Information Technology, Engineering, or a related discipline.
Experience with CI/CD pipelines and DevOps practices.
Exposure to cloud platforms (AWS, Azure, or IBM Cloud).
Knowledge of container platforms such as Docker and Kubernetes/OpenShift.

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

IBM MQ Administrator