Role Name

Senior Legal Associate

At Kapture CX, we are looking for a Senior Legal Associate in our Legal & Compliance team.

Who are we

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture's products to enhance their customer experience, including Unilever, Reliance Industries, The Coca-Cola Company, BigBasket, Meesho, Airtel Payments Bank, and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore, with offices in Mumbai and Delhi/NCR in India, along with global offices in the USA, UAE, Singapore, Philippines, and Indonesia.

What is this role all about

As a Senior Legal Associate, you will play a key role in strengthening Kapture CX's legal and compliance ecosystem across customer, employee, finance, and partner functions. You'll work on high-value commercial contracts, enterprise negotiations, and compliance initiatives while partnering closely with leadership in a fast-growing AI-powered SaaS company.

Sounds interesting

Here's a more detailed description of what you will do in this role:

You will draft, review, negotiate, and manage commercial agreements including SaaS contracts, NDAs, DPAs, vendor agreements, and partner contracts.
You will lead contractual discussions involving limitation of liability, indemnity, data privacy, compliance, and commercial risk mitigation.
You will collaborate with business, finance, HR, sales, and leadership teams to provide practical legal advice that supports business growth.
You will coordinate with external legal counsel and manage sensitive legal matters while ensuring timely resolutions.
You will contribute to strengthening legal processes, compliance frameworks, governance practices, and information security initiatives across the organization.

This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.

What does success look like in this role

You are able to accelerate commercial contract closures while effectively balancing legal risk and business objectives, becoming a trusted legal advisor for both internal stakeholders and enterprise customers.

What would make you a good fit for this role

Here Are The Basic Requirements

You have 2–3 years of experience in commercial legal operations, corporate legal functions, or contract management.
You have prior experience working in a SaaS, technology, or product-based company.
You are comfortable independently handling enterprise customer negotiations and complex contractual discussions.
You possess excellent communication and stakeholder management skills while collaborating across cross-functional teams.

What are the most critical skills for this role

You have strong expertise in commercial contracting, DPAs, NDAs, and compliance-related legal frameworks.
You are skilled at negotiating commercial terms while balancing legal, financial, and business priorities.
You can confidently manage external legal counsel and engage with senior business stakeholders.
You have a structured, detail-oriented approach to legal documentation, compliance, and contractual risk assessment.

You Will Have An Advantage If You

You have prior experience working in a high-growth SaaS or AI-driven organization.
You have exposure to information security, privacy, employment law, or HR-related legal matters.
You have experience developing scalable legal templates, playbooks, and contracting processes.
You thrive in fast-paced environments with evolving business priorities and multiple stakeholders.

Why should you be interested

Here's What You Will Gain From This Role

Opportunity to work on complex enterprise legal matters in a rapidly scaling AI-powered SaaS company.
High ownership and visibility while partnering closely with business leaders and executive stakeholders.
Exposure to global enterprise customers and strategic commercial negotiations.
The opportunity to build scalable legal, compliance, and governance practices that directly impact business growth.

Does this sound like you

Click the Apply button to let us know!