About the Company

Established in 1989, Rollick is today, amongst the largest manufacturers of frozen dessert in Eastern India, with state of the art manufacturing units in Kolkata. It has a fast growing network of over 500 distributors across the region. Rollick's product range includes a variety of ready to eat cups, sticks, cones, take home tubs and bulk packs. These products are available in more than 20,000 retail outlets and 600 pushcarts. Rollick has a unique range of products catering to all tastes and preferences. Selling within a price range of Rs 5-50 for a single consumption pack, the aim is to be affordable by all. Today, Rollick is present in 15 states and has plans to soon be available pan India.

website: http://www.rollick.co.in

Location: Kolkata ( Sector-V )

CTC - Up to 40LPA

Interested candidate please share your updated resume: [HIDDEN TEXT] /[HIDDEN TEXT]

Role Summary

This role oversees IT infrastructure, cyber security and innovation, ensuring alignment with business goals. It involves managing resources, fostering collaboration, and safeguarding data, enabling operational excellence and digital transformation. Provide visionary leadership, guide technology strategies, and ensure technology drives the organization's growth and competitive edge. The role requires minimal travel for business purposes.

Job Responsibilities

IT Strategy Development:
Develop and implement a comprehensive IT strategy that aligns with the company's business goals and supports its growth in the manufacturing sector.
Identify emerging technologies and trends to drive innovation and improve operational processes.
Infrastructure Management:
Oversee the organization's IT infrastructure, including hardware, software, networks, and systems to ensure optimal performance and security.
Manage the deployment and maintenance of IT systems to support business operations and improve efficiency.
Cybersecurity and Compliance:
Implement robust cybersecurity measures to protect sensitive data and systems from threats.
Ensure compliance with relevant regulations and industry standards concerning data protection and information security.
Vendor Management:
Establish and maintain relationships with technology vendors and service providers.
Negotiate contracts and manage service-level agreements (SLAs) to ensure the delivery of quality services.
Support and Training:
Lead the IT support team to provide timely and effective technical support to all team members.
Develop training programs to enhance staff proficiency in IT systems and tools.
Data Management:
Implement data management practices that ensure the integrity and availability of data across the organization.
Project Management:
Oversee the planning, execution, and delivery of IT projects within budget and timelines.
Collaborate with cross-functional teams to ensure successful integration of technology solutions into business operations.
Budget Management:
Develop and manage the IT budget, ensuring the efficient allocation of resources to meet organizational needs.
Monitor IT expenditures and optimize costs while ensuring high service quality.
Team Management:
Effectively lead and manage the IT team to ensure high performance and alignment with organizational objectives.
Ensure the team is equipped with the necessary skills and resources to address the organization's technology needs, resolve challenges efficiently, and drive continuous improvement in IT operations.

External Interfaces

Internal Interfaces

Vendors and Suppliers
Consultants
CFO
IT Department
Senior Leadership
Team members

Job Requirements

Educational Qualification and Experience

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
15 to 20+ years of experience in IT leadership roles with a track record of successful technology strategy execution
Understanding of regulatory compliance and security best practices

Competencies

Technical

IT Strategy and Infrastructure Planning
Network and System Security
IT Project Management Software (e.g., MS Project, Jira)
Vendor and SLA Management
Budgeting and Cost Optimization Tools

Behavioural

Strategic Vision
Problem-Solving and Decision-Making
Collaboration and Cross-Functional Communication
Adaptability to Technology Advancements
Negotiation Skills
Detail Orientation in Security & Compliance
Leadership & Mentorship
Time Management

KRA & KPI

Infrastructure Performance & Reliability
Monitor infrastructure related incidents.
System uptime management.
Cybersecurity Effectiveness
Incidents of Security Breaches.
Knowledge training on Cybersecurity awareness.
Cost Management & Efficiency
Adherence to IT Budget and ensure cost savings.
User Satisfaction & Support
User Satisfaction Score.
Time resolution for support requests.
Project management
New software launches OTIF.

Head of Information Technology