About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Job Title: Sr. Automation Operations Engineer

Location: Mohali, India

Experience: 4–8 Years

Employment Type: Full-Time

Description & Role Overview

We are seeking a high-impact Automation Operations Engineer, who will develop, and scale automation solutions across enterprise business processes. This role blends RPA, AI-driven automation, and emerging Agentic AI capabilities to drive operational efficiency and innovation.

You will work closely with business stakeholders, SMEs, and cross-functional IT teams to deliver end-to-end automation solutions, leveraging platforms such as Microsoft Power Platform, Robocorp, Python and modern AI/ML frameworks.

Key Responsibilities

Intelligent Automation Delivery

Support, develop, test, and deploy scalable automation solutions across business processes
Implement full automation lifecycle: discovery → design → development → deployment → support
Leverage RPA, AI Automation, and Agentic AI frameworks to improve business outcomes
Build reusable automation components and frameworks

AI & Agentic Automation

Develop and Support AI-powered automation solutions using:

AI copilots, and orchestration frameworks
Intelligent document processing (IDP), NLP, and decision automation

Develop and Support Agentic workflows (autonomous decision-making automation systems)
Integrate automation with AI services (Azure AI, OpenAI, Cognitive Services)
Enable self-healing bots and autonomous process optimization

Technical Development

Support on Automation solutions using:

Microsoft Power Automate / Power Apps
Robocorp / Python-based automation (Mandatory)
RPA tools and Agentic AI workflows

Develop and maintain scripts in Python (mandatory)
Review code, ensure best practices, and optimize performance
Manage production bots and ensure reliability

Process Excellence & Governance

Identify automation opportunities and optimize business processes
Ensure SLA compliance and performance monitoring
Maintain proper documentation and enforce governance
Follow SDLC, change management, and quality standards

Stakeholder Collaboration

Work closely with business stakeholders and COEs
Translating business requirements into automation solutions
Provide solution demos, documentation, and post-deployment support

Required Qualifications

Bachelor's degree in computer science, IT, or related field
4–8 years of experience in RPA / Automation Operation Role
Hands-on expertise in:

Power Automate / Power Platform
Robocorp / Python automation
Blue Prism, UI Path or equivalent

Strong Python programming skills

Preferred / Good-to-Have Skills

AI & Emerging Tech

Experience with:

AI Automation, Generative AI, LLMs (OpenAI/Azure OpenAI)
Prompt engineering and AI orchestration
Intelligent Document Processing (IDP)
Conversational AI / Chatbots

Exposure to Agentic AI frameworks / multi-agent systems

Technical Stack

.NET technologies (C#, ASP.NET), APIs, Web Services
SQL Server, data handling, and integration patterns
ERP automation (SAP / Oracle)

DevOps & Delivery

GitHub / version control
CI/CD pipelines for automation deployment
Agile / Scrum methodologies

Key Competencies

Strong analytical and problem-solving skills Ability to handle ambiguity and drive clarity Excellent communication and stakeholder management Innovation mindset with focus on continuous improvement Ability to manage multiple automation initiatives simultaneously Customer Communication Software and IT operations. undefined

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That's why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.