JOB DESCRIPTION

Name of the Department

Learning & Development

Role

SM/ AVP - Learning & Development

Designation

SM / AVP

Location

Head Office/ Learning center

Reporting To

LEAD -Learning & Development

Job Purpose / Summary:

As L & D professional the primary responsibility will be to design, develop, and deliver high-quality training programs that aligned with L & D strategy, latest industry trends and regulatory recommendations. You will work closely with internal and external stakeholders to ensure the successful implementation of programs and contribute to the overall growth and success of training initiatives.

Duties and Responsibilities:

Training /Course Development:
Conducting Training need analysis to identify various training needs. Design comprehensive training programs covering various aspects of banking operations, financial products, and customer service. Develop engaging and interactive training materials, including presentations, case studies, and assessments.
Training Delivery and Impact analysis
Conduct effective classroom and online training sessions for Bank Employees Utilize innovative teaching methodologies to enhance learning experiences and ensure knowledge retention . Measuring Impact of training interventions.
Assessment and Feedback:
Implement regular assessments to evaluate the progress and understanding of trainees / Programs and make necessary changes accordingly.

Monitor feedback reports and take actions for improvement of self and Team.
Stay updated on industry trends, regulatory changes, and technological advancements in the banking sector.

Integrate relevant industry updates into training materials to ensure program relevance.
Collaboration & Stakeholder Management:
Work closely with Business/Support team and coordinators to address specific training needs and challenges.
Work closely with Lead- L & D and coordinate to address specific training needs and challenges.
Adherence to training budget and planning
Ensure optimum utilization of available resources at local level within assigned budget.

Team management:
Collaborate with internal teams to ensure optimum utilization along with adherence towards discipline and code of conduct.
Monitor, motivate and reskill team members to enhance their productivity.

Experience / Skillset / Certifications Required:

Educational Qualification-
Minimum Qualification –Post Graduate (MBA will be added advantage).
Additional certification- CAIIB/JAIIB or any accredited certification will be preferred.

Relevant Job Experience-

Minimum of [5-10] years of experience in the BFSI sector, with relevant Learning and development experience.

Skills and Competencies-

Understanding of banking laws and regulatory policies.
Excellent presentation skills.
Having hands on experience in Budgeting and planning.
Excellent interpersonal skills, Developing clear, concise, and engaging training contents of relevance.
Adaptability to rapidly changing industry demands and training technologies.
Develop engaging and interactive training materials, including presentations, case studies, and assessments along with Impact analysis.
Strong knowledge of MS-office, Training applications and Tools along with data skills.
Team management skills.

Recommended By:

Approved By:

Learning And Development Specialist