Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

UKG is seeking a motivated Cloud Engineer with a passion for virtualization and private cloud technologies. In this role, you will be an integral part of our OpenStack team within our Cloud Infrastructure Foundations organization, supporting our Red Hat Openstack platform. You will help drive UKG's on-premises private cloud by contributing to projects that improve the performance, reliability, and capacity of our virtualized environments. You will also develop automation and scripts to address complex infrastructure challenges in creative and scalable ways. If you have hands-on experience with OpenStack and a solid foundation in enterprise virtualization, we'd love to hear from you.

Primary Responsibilities

Design and implement monitoring and metrics standards for both cloud and on-premises environments, with a focus on OpenStack
Develop and maintain Ansible playbooks to automate repetitive operational tasks, leveraging tools such as GitHub Action Runner to enable proactive, event-based responses
Monitor infrastructure performance trends and proactively recommend or implement architecture improvements to maintain optimal capacity and stability
Evaluate emerging technologies and operational methodologies to continuously improve platform capabilities and drive operational efficiency

Required Qualifications

3+ years of experience implementing and supporting virtualization infrastructure in an enterprise environment
Hands-on experience with Ansible, Terraform, or similar automation and configuration management tools
Familiarity with AI-assisted development tools such as Claude Code, ChatGPT Codex or GitHub Copilot
Experience working with Red Hat OpenStack and KVM-based virtualization
Solid understanding of open-source software concepts, ecosystems, and common tooling
Experience with one or more monitoring platforms such as Zabbix, Nagios, Datadog, Prometheus, Grafana, or Splunk
Strong written and verbal communication skills, with an ability to produce clear and thorough technical documentation
Ability to work effectively both independently and collaboratively, adapting quickly in a fast-paced team environment
Scripting experience in one or more of the following: Python, Bash, or PowerShell
Experience using Git for source control and repository management

Preferred Qualifications

Experience defining and tracking infrastructure KPIs for monitoring, capacity planning, and alerting
Experience operating servers and infrastructure across multiple data centers
Experience with containerization technologies such as Kubernetes, Red Hat OpenShift, Docker, LXC, or containerd
Experience tuning Linux systems and OpenStack components for optimal performance
Familiarity with Agile development and operations frameworks
Experience supporting or preparing for SOC 2 audits or similar compliance reviews

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [HIDDEN TEXT]

Cloud Engineer III- Eng