About Zensciences

Zensciences is one of the largest independent B2B marketing agencies, working with global enterprises and fast- growth technology companies. We help brands build relevance, reputation, and recall in complex B2B environments — where trust matters as much as reach.

For us, social media is not just content. It's narrative, credibility, leadership presence, and reputation - managed consistently and intelligently over time.

Role Overview

As a Senior Social Media Account Manager, you will own social media strategy and execution for large, enterprise- grade B2B clients. This is a hands-on leadership role for someone who understands how the social landscape is evolving - from platform algorithms and executive visibility to employer reputation and AI-assisted workflows.

You will act as the owner of social for your accounts - shaping what gets said, where it shows up, and how it's managed - while working closely with content, design, digital, and account teams.

Corporate candidates with strong in-house social or communications experience are welcome. This is a full-time, in-office role based in Bangalore.

Key Responsibilities

1.Social Strategy & Narrative Management

Own social media strategy for assigned B2B accounts - aligned to brand positioning and business priorities
Translate campaigns, thought leadership, and leadership POVs into clear social narratives
Build monthly and quarterly content plans with intent (not just frequency)

2.Reputation & Trust Management

Manage brand presence across LinkedIn, X, YouTube, and reputation surfaces like Glassdoor
Partner with HR / Employer Brand teams on review response strategies and content alignment
Flag reputation risks early and manage escalation calmly and professionally

3.Execution & Platform Excellence

Drive end-to-end execution: briefs, coordination, approvals, publishing, and moderation
Ensure quality, consistency, and relevance across platforms
Stay updated on platform changes, formats, and best practices — and apply them pragmatically

4.Client Ownership

Be the primary social media leader and strategist for clients
Lead reviews, performance discussions, and planning conversations with confidence
Handle feedback, iterations, and stakeholder expectations with maturity

5.Measurement, Tools & AI

Track performance using social analytics and listening tools (Sprinklr, Hootsuite, Brandwatch, native analytics, etc.)
Move beyond vanity metrics to insight-led reporting for B2B brands
Use AI tools responsibly to improve speed, consistency, and ideation

6.Team & Cross-Functional Collaboration

Guide junior social team members where applicable
Collaborate closely with SEO, paid, brand, web, and PR teams for integrated outcomes
Bring structure, predictability, and momentum into social delivery

Desired Skills & Experience

5–8 OR 8-12 years of experience managing social media for B2B or enterprise brands (agency or in-house)
Strong understanding of LinkedIn as a B2B growth and reputation platform
Experience handling executive / leadership social presence is a strong plus
Familiarity with social management, listening, and reporting tools
Comfort working in complex stakeholder environments with approvals and governance
Curious about new formats, AI, and evolving social behaviors
Organized, accountable, and calm under pressure
Comfortable working in-office and collaborating closely with teams

Why Join Us

You'll work on serious brands — but in a place that values thinking, ownership, and good judgment.

This is not a posting role. It's a reputation, narrative, and consistency role.

Senior Social Media Account Manager / Associate Director - Social Media