As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

Job Description

Job Purpose (Job Summary): DEPARTMENT DESCRIPTION: Investment & Distribution Services (IDS) provides global, end-to-end trade processing, portfolio operations, data management, and reconciliation to support Invesco's investment activities. The group's mission is to deliver high-quality service through disciplined operations, provide responsive support for the investment process and new products/instruments, adapt to evolving economic, regulatory, and risk environments, and ensure the delivery of high-quality data aligned with SMART data principles.

Within IDS, the Portfolio Services function operates on a follow-the-sun model, delivering 6x24 global support to business partners. The team serves as the first line of support, connecting stakeholders with IDS Service Delivery. It facilitates the resolution of complex, cross-region, cross-team, and cross-vendor issues. Additionally, Portfolio Services is responsible for Cash Management Services oversight and assurance, while providing value-added insights into the integrity of Investment Book of Record (IBOR) related business data.

The incumbent is expected to self-manage and independently prioritize their work, escalating issues as appropriate. Be a subject matter expert and represent the team in cross functional, global, and complex projects. Lead internal and cross functional global projects; perform research and analysis; facilitate discussions to reach consensus; coordinate responses; document outcomes; train the global team and communicate effectively at all levels within Invesco and with external vendors. Mentor and share knowledge with global team members. Lead as an escalation point and owner of critical production issues. Participate in daily production support as needed.

Key Responsibilities / Duties:

Provide subject matter expertise, leadership, solutions, and recommendations to address complex, cross-region, cross-functional, and cross-vendor business concerns. Own critical production issues and ensure they are resolved accurately and efficiently. Act as the subject matter expert and the escalation point for production issues.
Provide support and guidance to colleagues in day-to-day operations and production support tasks
Liaise and build strong business relationships with key stakeholders such as Investments, Compliance, Service Providers (such as Custodians, Fund Accounting Agents, Transfer Agents, Outsourcing Vendors, etc.) and global business areas within Invesco requiring support on cash-related concerns
Lead, facilitate, coordinate and project manage the research, analysis, implementation, documentation and training of new business requirements/projects (e.g. new instruments, new/change regulatory requirements, new systems implementation) globally across multiple IDS global functions, service providers.
Develop & execute team plans, including business, production and organizational priorities
Contribute to business success by setting priorities, recommending resources, and developing policies aligned with the team's goals and objectives
Represent IDS Portfolio Services as a subject matter expert in cross-functional and global projects
Facilitate discussions to build consensus and agreement with a win-win focus
Motivate a diverse group of project team members across functions and locations; foster an open and positive project environment that enables the team to deliver desired outcomes
Establish and continually refine a global support and oversight model, while ensuring unique regional business needs are addressed
Ensure standard operating procedures are documented and cross-trained across global team
Perform independent research, review and analysis of financial statements, organizational structure, business model, operational risks, performances, and securities / financial statements issued by organizations, as needed
Proactively contribute ideas, research and recommend continuous improvement opportunities (e.g. streamline / automate daily operations processes) and lead approved continuous improvement initiatives
Mentor Analysts and Administrators across the global team by providing guidance, sharing knowledge and experience, and offering feedback to location managers on the performance of global team members with whom they interact
Proactively identify potential operational risks, suggest mitigation strategies and lead implementation of the agreed upon mitigation strategy

Work Experience / Knowledge:

Over all, 14+ years and a Minimum of 6-8 years industry experience in an Investment Management firm.
Excellent knowledge of investment products globally is required
Comprehensive understanding of internal and industry standards and principles
Proven ability to identify and resolve complex, multi-dimensional business problems by applying broad functional and process knowledge
Previous knowledge and work experience with business applications such as Charles River, Aladdin is required
Must have a strong understanding of end-to-end investment services processes, including trade entry, trade processing, settlement, valuation, cash management, corporate actions processing, and fund accounting
Experience working with third-party middle office and custody providers is preferred
Ability to maintain a big-picture perspective, with deep knowledge of data, processes, and business flows across systems

Skills / Other Personal Attributes Required:

Customer focus with a keen interest in providing superb service to clients
Excellent written and verbal communication, as well as strong interpersonal and conflict resolution skills
Experience in communicating and facilitating with all levels within a global organization is required
Excellent organizational skills; detail oriented with a big picture perspective and ability to work under pressure and meet tight deadlines
Excellent research, analytical, and problem-solving skills
Self-managing, with the ability to proactively prioritize individual work as well as team tasks
Maintain a global focus and build strong connections with colleagues at all levels in a cross-functional, global team environment
Strong Microsoft Office skills, particularly in Excel, Access, Word, PowerPoint, Project, and Visio
Strong numerical and analytical skills
Ability to mentor and lead a global project team across different business areas
Strong facilitation, project management and presentation skills
Open-minded and an out-of-the-box thinker who challenges the status quo
An excellent listener with strong facilitation skills
Ability to understand technical details of systems and data flows, and effectively communicate or present technical concepts to business colleagues

Formal Education:

Require a University degree in Finance or business area of concentration (or an equivalent combination of education, training, experience that would provide the knowledge, skills and ability required)
MBA an asset

License / Registration / Certification:

Certify Financial Analyst (CFA) or Professional accounting designation (CMA, CGA, CA, CPA) an asset

Working Conditions:

Participate in Business Recovery testing on an as-needed basis as defined by manager
Overtime, off hours support and travel may be required

EMEA Regulatory Data:

FCA Senior Manager No

FCA Certified Person No

ESMA Knowledge & Competence role No

FCA Training & Competence role No

Material Risk Taker No

CBI Pre-approval Controlled Function No

CBI Controlled Function No

Anti-Money Laundering No

MaComp Relevant Persons No

MaComp Training & Competence No

Reviewed By: Rita Mok

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time.

Invesco is committed to fair and accessible employment practices. If selected for an interview, we will work with you to ensure that your interview is accessible and accommodation is provided. Please contact us at [HIDDEN TEXT] or 1.800.874.6275 to let us know if you require accommodation for an interview due to a disability.

Full Time / Part Time

Full time

Worker Type

Employee

Job Exempt (Yes / No)

No

Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.

Why Invesco

In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other's identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally.

We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs).

What's in it for you

As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.

Our benefit policy includes but not limited to:

Competitive Compensation
Flexible, Hybrid Work
30 days Annual Leave + Public Holidays
Life Insurance
Retirement Planning
Group Personal Accident Insurance
Medical Insurance for Employee and Family
Annual Health Check-up
26 weeks Maternity Leave
Paternal Leave
Adoption Leave
Near site Childcare Facility
Employee Assistance Program
Study Support
Employee Stock Purchase Plan
ESG Commitments and Goals
Business Resource Groups
Career Development Programs
Mentoring Programs
Invesco Cares
Dress for your Day

In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence.

To Know More About Us

About Invesco: https://www.invesco.com/corporate/en/home.html

About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html

About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html

About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html

Apply for the role @ Invesco Careers: https://careers.invesco.com/india/

Advanced Principal, Data Management