Who We Are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About This Role

We are seeking an experienced Senior Cloud & DevOps Engineer to manage and optimise cloud infrastructure, automation, monitoring, deployment, and operational excellence across enterprise environments. The role requires strong expertise in AWS, Azure, Kubernetes, Infrastructure as Code, CI/CD pipelines, observability platforms, ITIL processes, and cloud-native technologies. The successful candidate will be responsible for end-to-end cloud infrastructure operations, platform reliability, incident management, automation, and continuous improvement while collaborating within Agile delivery teams.

What You'll Do

Independently manage, monitor, and maintain cloud infrastructure across AWS, Azure, and other cloud platforms
Design, implement, and support highly available and scalable cloud environments
Configure and manage Kubernetes clusters, including AWS EKS and Azure AKS environments from initial setup through production operations
Develop and maintain Infrastructure as Code solutions using Terraform and related automation tools
Implement and support CI/CD/CT pipelines using Jenkins, GitHub Actions, Maven, and Gradle
Manage software deployments and releases across multiple environments
Perform monitoring, reporting, logging, and observability using Dynatrace, Instana, Datadog, Grafana, Fluentd, and related tools
Analyse logs and infrastructure metrics to identify, diagnose, and resolve technical issues
Conduct root cause analysis and coordinate remediation activities for incidents and recurring problems
Operate within ITIL frameworks including Incident Management, Problem Management, Change Management, and Deployment Management
Support configuration management processes and maintain deployment standards across environments
Manage source code repositories using Git, including branching, tagging, and version control strategies
Support containerisation initiatives using Docker and Kubernetes
Configure and support Azure OpenAI, Azure AI Cognitive Services, APIM, networking, firewall, and associated GenAI services
Work with API management and configuration activities using Apigee
Support cloud security, networking, encryption, and platform governance requirements
Collaborate with distributed and international teams using Agile and Scrum delivery methodologies
Contribute to process improvements, operational excellence, and automation initiatives

Who You Are

Strong experience managing enterprise cloud infrastructure and monitoring solutions
Excellent knowledge of AWS, Microsoft Azure, and cloud-native architectures
Hands-on experience with Kubernetes, including EKS and AKS cluster deployment and management
Strong expertise in Terraform and infrastructure automation
Experience with DevOps practices, CI/CD pipelines, and automation frameworks
Proficiency in scripting languages such as Bash, Python, or Ruby
Experience with Docker and container-based application deployment
Strong understanding of observability, monitoring, and logging platforms including Dynatrace, Instana, Datadog, Grafana, and Fluentd
Experience with NoSQL technologies such as MongoDB, Cassandra, and Cosmos DB
Experience using Jenkins, GitHub Actions, Maven, and Gradle
Strong knowledge of Git repositories, version control, and branching strategies
Working knowledge of networking, security, encryption, and cloud operations
Experience with ITSM and ticketing tools such as Remedy and Jira
Understanding of Spring and Spring Boot applications
Experience with Azure OpenAI, Azure AI Cognitive Services, APIM, and related AI services
Familiarity with Apigee API management platforms
Experience working in Agile or Scrum delivery teams
Strong analytical, troubleshooting, communication, collaboration, and conflict resolution skills
Ability to work independently, learn quickly, and deliver outcomes in a dynamic environment

Preferred Qualifications

AWS Certification
Knowledge of a broader AWS services portfolio
Experience working with multinational and geographically distributed teams
Understanding of SDLC and ITIL best practices
Experience driving process improvement and innovation initiatives
Basic exposure to Azure and GCP cloud platforms
Basic understanding of VoIP and telephony fundamentals

Not a perfect fit

Concerned you may not meet every requirement Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's In It For You

Opportunity to work on large-scale cloud, DevOps, AI, and platform engineering initiatives
Exposure to enterprise-grade AWS, Azure, Kubernetes, and automation ecosystems
Experience working with advanced observability, monitoring, and reliability engineering practices
Opportunity to collaborate with global and cross-functional teams
Involvement in cloud transformation, infrastructure modernisation, and AI-enabled solutions
Continuous learning environment focused on innovation, automation, and operational excellence

What Skills You Will Learn

Advanced Kubernetes platform administration and cloud-native operations
Enterprise-scale Infrastructure as Code and automation practices
Azure OpenAI and AI service implementation in production environments
Modern observability, monitoring, and reliability engineering capabilities
Advanced DevOps, CI/CD, and GitOps methodologies
Cloud security, governance, and compliance best practices
API management and integration using Apigee and Azure APIM
Large-scale cloud operations and service management processes

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Alert

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#JDEnhancedByTARA

Follow us on social media

LinkedIn: https://www.linkedin.com/company/vois/
Facebook: https://www.facebook.com/voisglobal
Instagram: https://www.instagram.com/voisglobal/
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2

Senior Cloud & DevOps Engineer (AWS, Azure AI & Kubernetes) - VOIS