Position : Operations Executive (Freight Forwarding/ Import/Export)
Location : Cantonment Road (Nearest MRT- Outram Park)
Working hours : 5 days work week: Monday- Friday: 8:30-5:30
Salary (commensurate with experience) : Up to $3700 + Performance Bonus (more than 1 month based from previous years)
Duration : Perm
Industry : SHIPPING AGENCIES (FREIGHT)

Main Responsibilities:

Prepare and process shipping documentation including Import/Export, LC, Bill of Lading, and FTA documents.
Coordinate shipments with forwarders, transporters, and shipping lines to ensure smooth delivery.
Provide customer support on shipment enquiries, shipping options, timelines, and regulations.
Arrange freight bookings and shipment scheduling according to company requirements.
Handle customer enquiries or complaints and ensure timely resolution.
Send shipment documents to clients, agents, and shipping partners accurately and on time.
Maintain good relationships with agents, shipping companies, and logistics partners.
Monitor shipping rates and conduct basic cost analysis.
Support overseas agents coordination and development of new accounts.
Maintain good relationships with existing customers and support business growth.

Requirements:

At least 1 year of experience in shipping, logistics, freight forwarding, or supply chain operations.
Candidates with experience in shipping documentation or logistics coordination will have an advantage.
Good knowledge of import/export procedures and shipping documentation is preferred.
Minimum GCE O Level or equivalent qualification.
Bilingual in English and Mandarin to liaise with Chinese speaking clients who converse in Mandarin only

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Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Operations Executive (Freight Forwarding/ Import/Export)