Installing network and server equipment in racks (hardware only), Imaging computers with a standard operating environment (SOE), Installing Software, Configuring printers and installing printer drivers, Patching network cables to switches, Providing IT advice and training to end users, Using a ticketing tool for managing incidents and requests, Computer management in Active Directory, Basic configuration of Windows 10 and 11 operating environments, Support of end user hardware and software

Servicenow, Windows OS, Wan, PowerShell, Intune, Vpn, Macos, Lan, Network Troubleshooting, SCCM, JAMF, Microsoft Excel Advanced Level, MDM

Asset Management, Pc Hardware, Servicenow, Printers, Mac Os, Microsoft Active Directory, endpoint security protection, CCH ProSystem FX, hard disk encryption software, VoIP phone systems, networked equipment, enterprise backup solutions, Microsoft Windows OS, Ms Office Suite, Service Desk software, computer imaging software