.NET, Java, Node.js, Webrtc, Python, Restful Apis, Microsoft Dynamics, Genesys Cloud CX, Google Dialogflow, Webhooks, zendesk, Genesys Dialog Engine, IVR routing algorithms, Amazon Lex, Salesforce, Cyara, microservices architecture, Genesys Cloud APIs, CTI Agent Desktop Dialers, SIP protocols

Node.js, Github, Kibana, Aws Lambda, Javascript, Snowflake SQL, Genesys PureCloud API, Architect flows