Are you an experienced technical leader with a strong background in security systems, CCTV, access control, and maintenance operations Join a growing team where you will lead technical operations, manage client relationships, and drive service excellence across multiple projects and customer sites.

Why Join Us

✅ Competitive salary package up to $8,000/month
✅ Annual Wage Supplement (AWS)
✅ Performance Bonus
✅ Transport Allowance & Mobile reimbursement
✅ Leadership role with high visibility and decision-making authority
✅ Opportunity to work with leading security and surveillance technologies

Key Responsibilities

Lead and manage a team of Technical Officers responsible for security systems servicing, maintenance, troubleshooting, and support
Oversee the end-to-end service and maintenance workflow to ensure timely project delivery and customer satisfaction
Act as the primary point of contact for clients on all service and maintenance-related matters
Plan manpower deployment, resource allocation, and service schedules to meet operational requirements
Drive service quality, productivity, and continuous improvement initiatives
Build and maintain strong relationships with clients and stakeholders
Handle escalations, technical issues, and customer feedback professionally
Monitor service performance, project milestones, and operational KPIs
Ensure proper documentation of infrastructure, systems, maintenance activities, and operational processes
Support system testing, commissioning, troubleshooting, and technical problem resolution when required
Mentor, coach, and develop team members to enhance technical capabilities and performance
Identify opportunities to improve operational processes, service methodologies, and training programs
Collaborate with internal departments and customers to deliver effective technical solutions

Requirements

Diploma or Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or related disciplines
Minimum 6 years of relevant experience in technical operations, service delivery, maintenance, or project management
Proven leadership experience managing technical teams
Strong client-facing, communication, and stakeholder management skills
Excellent planning, coordination, and problem-solving abilities
Ability to manage multiple projects and priorities simultaneously
Self-driven, hands-on, and able to work independently
Candidates with own Vehicles preferred.

Preferred Experience

⭐ Experience in Security Systems, CCTV, Access Control, Intrusion Detection, or related industries

⭐ Familiarity with system installation, testing, commissioning, maintenance, and troubleshooting

⭐ Exposure to service operations and customer support environments

Interested candidates please WhatsApp me at +65 6509 0823 or send in your resume to [HIDDEN TEXT]

https://wa.me/6565090823

We regret to inform you that only shortlisted candidates will be notified.

Willie Goh | EA Reg No: R2197853

Swift Search Global Pte Ltd | EA No: 18C9495

Technical Lead Manager (Security Systems)