omni channel , Servicenow, Figma, Javascript, CSS, HTML, Itsm, Approval Process, SLA Notification, UI/UX best practices, Process Optimization, AI-enabled self-service initiatives, Flow Designer, Virtual Agent, ITIL certification, ServiceNow CSA, Dynamic request forms, RITM Lifecycle Management, NOW Mobile, Service Catalog Variables, UI Builder

Servicenow, Itsm, scrum master, Agile Software Development, ITOM, HRSD

user requirements , Power Bi, Wireframes, Jira, Sql Queries, Coding, Agile, Use cases, Excel, Sprint organization and planning, Process flows, onenote, Microsoft Suite of Products, Modeling, Teams, Replicon, Process Design

Gap Analysis, Agile Software Development, Capital Markets Solutions, Equities, Financial Applications, Fx, OTC Derivatives, Technical and Functional Discussions, Fixed Income

Idocs, Servicenow, Solution Design, Sap Configuration, Apis, Agile Methodologies, Sap Sd, Jira, Web Services, Procurement, Project management, Order-to-Cash processes, File transfers, Microsoft Office Suite, Warehouse logistics, Production Planning, Inventory Management

JIRA, Sdlc, Confluence, Sql, Agile, Investment Banking, options, Currency Forwards, trading systems, Trading Compliance Rules, Swaps, Derivatives, Equity, Fixed Income, Portfolio Management Systems

Confluence, Agile, Waterfall, Jira, Itil, Business Analysis, Telecom products and processes, TMF Open API

Duck Creek Reinsurance (DCR), Functional Analysis, User Acceptance Testing, Sql, Monitoring Tools, Support Tools, Release management, Case-management platforms, Post-release support, Knowledge-management practices, ITIL-based service management, Functional documentation, Root-cause analysis, Troubleshooting, Enterprise software testing, Application logs, Deployment validation, Release cycles, Scrum methodologies

Uipath, Archer, workflow orchestration, Jack Henry, LLMs, Arthur, Agile environments, core banking platforms, FIS, Task Mining tools, UiPath Process Mining, Celonis, unstructured data processing, Intelligent Automation RPA, API integrations, AI architectures, AI-enabled applications