Project HR Manager (Singapore)

We are looking for an experienced and people-centric HRManager to lead our human resources function in Singapore. This is a hands-onrole well-suited to a seasoned HR professional who thrives in a fast-paced,guest-centric environment and understands the unique talent and operationaldynamics of the hospitality and tourism industry.

You will be working closely with the VP Marketing, APAC /Core Market Leader, oversee a small HR team, and serve as a trusted businesspartner to line managers across departments.

Key Responsibilities

Talent Acquisition & Workforce Planning

Lead end-to-end recruitment for all roles, from front-line hospitality staff to mid-management positions
Develop workforce plans aligned with seasonal business cycles and headcount budgets
Build talent pipelines through partnerships with polytechnics, ITE, hospitality schools, and industry bodies
Manage relationships with recruitment agencies and MOM work pass applications (EP, S Pass, WP), if necessary

Employee Relations & Engagement

Act as the primary point of contact for employee relations issues, grievances, and disciplinary matters
Design and drive employee engagement initiatives that reduce attrition and build a positive workplace culture
Conduct stay interviews, exit interviews, and act on feedback to improve retention
Champion diversity, equity, and inclusion across all people programmes

HR Operations & Compliance

Oversee accurate and timely payroll processing, including CPF contributions, NS makeup pay, and statutory claims
Maintain HRIS system integrity and ensure all employee records are current and audit-ready
Ensure full compliance with Singapore Employment Act, MOM regulations, PDPA, and industry-specific requirements
Manage government-funded grants and schemes such as SkillsFuture, WSG programmes, and sector-specific workforce grants
Review, develop, and implement HR policies and procedures in alignment with corporate policies and local regulatory requirements
Prepare and present payroll summary reports, ensuring accuracy and providing relevant payroll insights to management
Analyze and report HR metrics, including headcount, turnover, manpower statistics, and other workforce-related data to support business decision-making

Learning & Development

Identify training needs and coordinate L&D calendars in line with business priorities
Facilitate onboarding programmes that deliver strong first-impression experiences for new hires
Track and submit eligible training hours and claims under SSG/SkillsFuture frameworks

Performance Management & Compensation

Administer the annual performance review cycle, including calibration sessions and increment processing
Conduct regular benchmarking against market compensation data to ensure competitive pay positioning
Advise managers on performance improvement plans (PIPs) and manage these processes professionally

People Leadership

Lead, coach, and develop a small HR team of 1-3 staff
Set clear KPIs, provide regular feedback, and support the growth of team members
Model a service-oriented, solutions-focused approach to HR delivery

Requirements

Essential

Degree in Human Resource Management, Business Administration, or a related discipline
Minimum 6-8 years of HR experience, with at least 2 years in a supervisory or team-lead capacity
Proven track record in the hospitality, tourism, attractions, or F&B sectors
In-depth working knowledge of Singapore Employment Act, CPF Act, and MOM work pass frameworks
Hands-on experience with payroll processing and HRIS platforms (e.g. BIPO, StaffAny, Synergix, Workday)
Strong business partnering skills - able to translate people challenges into practical HR solutions
Excellent interpersonal and communication skills, with the ability to engage stakeholders at all levels
High degree of discretion and professionalism when handling sensitive and confidential matters

Preferred

IHRP Certification (IHRP-CP or above) is an advantage
Experience managing high-volume shift-based environments
Familiarity with SkillsFuture Enterprise Credit (SFEC), Career Conversion Programmes (CCP), or WSG schemes
Exposure to hotel pre-opening, attraction launch, or large-scale seasonal staffing surges
Able to start immediately or on short notice