Ms Excel, Vlookup, Genesys, Salesforce, five9, TCPA, Pivot Tables, US 1st Party Collections, zendesk, FDCPA, Avaya

Microsoft Office, Excel

Hrms, Talent Development, Microsoft Office Excel, employment laws, Hr Policies, performance management, HR best practices

Microsoft Office, Excel

mis analysis, MS Excel reporting tools, analytical and problem-solving abilities, customer-centric approach, handling escalations related to bookings cancellations or customer disputes, BPO Contact Centre Operations, Communication Skills

Microsoft Office, Excel

Intermediate use of Excel, Data skills, ER Case management, Advising Line Managers, Managing teams

google sheets , vendor coordination , Ms Excel, Procurement Operations Management, Inventory Management, Data Analysis