About The Job

As an Associate Account Director at Zeno Group, you'll play a pivotal role in delivering exceptional results for our clients, driving innovative strategies, and expanding our portfolio. You will have the opportunity to lead impactful campaigns that span traditional PR, digital strategies, and social media, working alongside a collaborative team that values innovation and creativity. You will be part of a growing global agency that inspires everyone to push limits and embody our Fearless pursuit of the unexpected. With presence in North America, Europe, and Asia, Zeno provides you with real hands-on experience, while giving you the opportunity to work on multi-market accounts and tap into a huge array of global resources.

You will succeed at Zeno if you are highly creative, fearless, entrepreneurial, tenacious, and can balance the art of servicing current clients with identifying and securing growth opportunities.

Responsibilities

• Collaborate with internal teams and provide strategic counsel to clients, ensuring the delivery of impactful, integrated communication strategies that achieve measurable results.

• Craft communication plans leveraging a blend of traditional PR, digital, and social media strategies across varied sectors.

• Oversee day-to-day client operations, build strong relationships, and maintain high service standards. Offer senior-level guidance while leading and inspiring account teams.

• Develop the capability of expanding into varied sectors, as needed, broadening the agency's reach and expertise.

• Identify growth opportunities within existing accounts and lead efforts to secure new business across sectors. Present compelling pitches and develop tailored strategies to meet prospective clients needs.

• Stay attuned to industry trends, technologies, and market dynamics to guide client initiatives effectively.

• Monitor market, competitor, and economic trends to identify opportunities for clients and the agency. Lead business planning initiatives, ensuring alignment with overall company objectives.

• Manage relationships with other offices and practices to provide seamless service to the client. Assist the practice leader and market leader in growing cross-border relationships.

• Study best practices, recommend implementation within the company & function, review and monitor implementation of various project initiatives (such as – process improvement, cost reduction etc.), seek approval for or jointly decide on budget spends etc.

• Recruit, mentor, and develop top talent, fostering a collaborative, high-performing, and inclusive team culture. Guide team members on achieving performance goals and career development.

• Build and enhance Zeno Group's reputation among media outlets, corporate leaders, and industry stakeholders. Champion the agency's values and embody the Fearless Pursuit of the Unexpected.

About You

• PR is your passion, and you have 6-8 years of experience servicing clients across sectors (B2B technology experience will be a plus); PR agency experience preferred

• A deep understanding of integrated communications. Digitally savvy, personally, and professionally. You understand that any client program should be rounded out with social elements in today's world.

• An entrepreneurial spirit, with a focus on both maintaining and growing client relationships while driving new business opportunities.

• You are adaptable and eager to apply your expertise to clients across various industries, demonstrating a willingness to learn and innovate outside your comfort zone.

• A master of the craft, who is an excellent people manager, credible client counselor and will roll up their sleeves and stay close to the work. You must think, do and manage.

• Love all things technology; stay up to date with emerging technologies and trends, and demonstrate an understanding of how they integrate into communications programs

• People know you for your excellent writing and presentation skills with proven experience in developing and delivering client presentations and new business pitches

• Demonstrated ability to recruit, mentor, and inspire teams, fostering a positive and inclusive work culture.

• You are willing to contribute to the overall positive culture at Zeno and ensure that the work is both impactful and enjoyable.

About Us

Zeno Group is a fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our purpose to champion the courageous to achieve something better for humankind, we push boundaries to achieve real business value and societal impact for clients. Winner of the industry's top awards including the 2024 PRWeek U.S. Outstanding Large Agency, 2023 PRWeek Purpose Agency of the Year, 2023 PRovoke Purpose-Driven Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America, 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year, 2021 PRWeek Agency of the Year, and a four-time winner of PRWeek's Best Places to Work, we have also been recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

About our benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental, and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity, and support work/life balance. We offer a variety of insurance plans. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health and other support services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays, and self-care time.

Zeno Group is committed to diversity, equity and inclusion and proud to be an equal opportunity employer.

Associate Account Director - Public Relations