Role Description

The SOC Analyst is responsible for detecting and reporting cybersecurity incidents to clients.
The SOC Analyst is responsible for day-to-day cybersecurity monitoring utilizing Insight's security tools that are used to monitor and secure our clients business.
SOC Analysts are accountable for detecting threats, creating incident tickets, assisting with the response process, assisting the team in developing threat detection and prevention capabilities, and equipping clients to optimize their cybersecurity incident response capabilities.
The SOC Analyst II is also responsible for identifying automation opportunities both for the SOC incident handling and for automated response.

Essential Function Of The Role

Participate in the daily cybersecurity threat monitoring of Insight Managed Security Services (MSS) clients
Monitor SIEM incident queue and perform incident triage & ticketing and support to resolution.
Perform threat analysis on events reported by security technologies supported by MSS.
Identify indicators of compromise within threat events.
Identify potential, false positives, policy violations, intrusion attempts and compromises.
Enrich security events with intelligence from multiple technologies, open-source intelligence sources, and knowledge of the client environment.
Document problems and resolution for future reference.
Support customer service requests as needed.
Support Microsoft Security Stack Incidents and take response actions as needed.
Other duties as assigned.

Preferred Skills

Proficient in triaging security incidents in a SIEM platform (Microsoft Sentinel).
Proficient in Endpoint Detection & Response technologies (M365 Defender).
Proficient in using KQL for performing incident analysis.
Knowledge of ServiceNow ticketing system preferred.
Ability to document problems and resolution for future reference.
Strong written communication skills.
Participate with other teams in a collaborative effort to support security operations.
Stay up to date on the latest tools and technologies that deliver value to clients and perform
Participate in new security operations initiatives.

Preferred Attributes

Bachelor's Degree in Cybersecurity, Computer Science, Information Technology or related experience.
Position requires 2-5 years hands-on experience within a Security Operations Center.
Working knowledge of scripting and query languages (preferably KQL)
Experience with Microsoft Sentinel, M365 Defender, Secureworks Taegis, Service Now.
Experience with Cloud based services (Azure).
Strong analytical abilities and professional communication skills.
Excellent troubleshooting skills needed.
Must be able to respond effectively to inquiries or complaints within a timely fashion.

Physical Demands

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Ability to uphold the stress of traveling.
Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
Working shift is 24*7 depending upon business needs.

Work Environment

The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate noise (i.e. business office with computers, phone, and printers, light traffic).
Ability to work remotely.
Ability to work in a confined area.
Ability to sit at a computer terminal for an extended period.

Security Operations Center Analyst