All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

JumpCloud is Intelligent, Secure IT.

We are looking for a powerhouse Senior Technical Program Manager to orchestrate our most critical engineering initiatives and elevate our delivery standards to the next level.

The Role

As a Senior Technical Program Manager (Sr. TPM) at JumpCloud, you aren't just tracking tasks—you are the operational engine behind our product delivery. With a solid foundation of 10+ years in the tech industry, you will lead complex, cross-functional programs from conception to successful deployment. You will seamlessly navigate between deep technical execution and high-level strategy, ensuring our SDLC/PDLC processes are lean, efficient, and highly predictable.
If you are obsessed with tracking work to absolute closure, driving transparency, and leveraging modern AI workflows to optimize execution, you'll fit right in.

What You'll Do (Responsibilities)

Program & Portfolio Management: Own the execution of complex, multi-team technical programs. Manage the portfolio roadmap, ensuring all dependencies, risks, and blockers are proactively identified and mitigated.

Agile Evangelism: Act as the operational backbone for our engineering teams. Run high-efficiency Scrum ceremonies, Sprint Planning sessions, and manage Kanban workflows tailored to the team's needs.

SDLC/PDLC Optimization: Continuously refine and scale our Software/Product Development Life Cycle processes to ensure high-quality software is shipped predictably and securely.

360-Degree Communication: Bridge the gap between teams. You will communicate horizontally across engineering, product, and UX peers, and vertically to provide clear, data-driven status updates and strategic insights to executive leadership.

Relentless Execution: Drive accountability across teams. You don't just note down blockers—you smash through them, tracking every deliverable until it reaches absolute closure.

Strategic Planning: Lead and facilitate quarterly planning cycles, ensuring engineering bandwidth aligns perfectly with corporate milestones and product vision.

Future-Proofing Execution: Actively leverage modern AI tools to automate administrative overhead, optimize sprint data analysis, draft technical summaries, and supercharge your day-to-day productivity.

What You'll Bring (Requirements)

The Experience: 10+ years of experience in Technical Program Management, ideally within a fast-paced SaaS, Cloud, or Identity & Access Management (IAM) environment.

Agile Mastery: Deep-seated expertise in Agile methodologies, Scrum, and Kanban. You know when to follow the framework and when to adapt it for practical velocity.

The Closer Mindset: A proven track record of bringing massive, chaotic projects to a successful, orderly finish line.

High Emotional Intelligence (EQ): Exceptional communication skills. You can explain complex technical risks to non-technical stakeholders and translate business priorities for engineering teams.

Toolbox Experts: Master-level proficiency with Jira and Confluence for roadmap visualization, tracking, and documentation. Fluent in Google Workspace for collaborative productivity.

AI-Forward Thinker: Comfort and curiosity around utilizing modern generative AI utilities to optimize your workflows, analyze program metrics, and streamline communications.

Bonus Points If You Have:

A strong technical background (former engineer, architect, or technical lead).

Prior experience in the Cybersecurity, IAM, or Directory Services domain.

Certifications such as PMP, CSM, or CSP.

Where you'll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of India. You must be located in and authorized to work in India to be considered for this role.

Language:

JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You'll work with amazing talent across each department who are passionate about our mission. We're out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You'll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud®s three core values is to Build Connections. To us that means creating human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed. - Rajat Bhargava, CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.

JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Scam Notice:

Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.

All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at [HIDDEN TEXT] with the subject line Scam Notice

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, transcribing or summarizing interviews, and assessing responses. These tools assist our recruitment team but do not replace human judgment in hiring decisions, which are ultimately made by humans. Please see our Privacy Policy (https://jumpcloud.com/privacy) for more information about our personal data practices.

Senior Technical Program Manager - India