About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe.

As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, Australia & India and with the team of 300+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website:cloudlabsit.com

LinkedIn:CloudLabs Inc

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What we offer:

We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
Competitive pay package.
Attractive policy, medical insurance benefits, industry leading training.

Experience Required: 12+ years of Experience

Job Location: Gurgaon

Job Type: Onsite

Job Summary:

We are looking for a senior SAP S/4HANA Order-to-Cash (OTC) Lead Functional Analyst with 12+ years of SAP SD/OTC experience to support an SAP RISE / S/4HANA upgrade initiative. The candidate should have strong hands-on functional expertise, upgrade and defect-resolution experience, and the ability to independently lead the Outbound/OTC workstream and manage stakeholders.

Key Responsibilities

Act as the single Outbound/OTC POC for SAP RISE upgrade activities.
Independently lead the SAP S/4HANA Order-to-Cash workstream and manage business and IT stakeholders.
Coordinate with Outbound Architects, SMEs, technical teams, and other functional teams.
Analyze, troubleshoot, and resolve upgrade-related defects.
Work closely with ABAP/technical teams to identify root causes and implement appropriate solutions.
Assess the impact of upgrade changes on existing OTC processes, configurations, enhancements, interfaces, and integrations.
Lead functional testing, SIT, regression testing, UAT support, defect resolution, and deployment readiness.
Manage dependencies and integration points with FI, MM, EWM/WM, logistics, and other SAP modules.
Prepare/review functional specifications and work with technical teams on enhancements, interfaces, reports, and forms.
Track risks, issues, dependencies, and deliverables and drive them to closure.
Provide regular status updates to project leadership and proactively escalate critical issues.
Support cutover, deployment, hyper care, and post-upgrade stabilization activities.

Required SAP SD/ OTC Functional Skills

12+ years of hands-on SAP SD / Order-to-Cash experience, with strong S/4HANA exposure.
Strong end-to-end understanding of Order-to-Cash processes, including Sales Order → Delivery → Picking/Packing → PGI → Billing.
Strong configuration experience in:
Sales document types
Item categories and schedule line categories
Copy control
Pricing procedures and condition techniques
Partner determination
Text and output determination/management
Incompletion procedures
Availability Check / ATP
Shipping and delivery processing
Billing and invoice processing
Returns, credit/debit memos, and cancellations
Credit management
Account determination
Strong understanding of Business Partner and SD master data in S/4HANA.
Good understanding of outbound logistics and integration with WM/EWM.
Strong integration knowledge across SD-FI, SD-MM, SD-WM/EWM, and related logistics processes.
Experience troubleshooting IDocs, interfaces, output issues, and integration failures related to OTC.
Ability to perform root-cause analysis for complex functional and cross-module issues.

Lead Functional Analyst Skills

Ability to independently gather and analyze business requirements and translate them into SAP solutions.
Perform fit-gap and impact analysis and recommend appropriate solutions.
Prepare clear functional specifications for developments and enhancements.
Work effectively with ABAP developers, integration teams, architects, and other functional consultants.
Strong experience with configuration, unit testing, SIT, UAT, regression testing, and defect management.
Ability to review existing customizations and assess their impact during an S/4HANA upgrade.
Strong stakeholder management and communication skills.
Ability to lead discussions with business teams, architects, SMEs, and technical teams.
Strong ownership and ability to work independently with minimal supervision.
Experience coordinating offshore/onshore or cross-functional teams is preferred.

SAP RISE / Upgrade Experience

Hands-on experience with SAP S/4HANA or SAP RISE upgrade projects is strongly preferred.
Experience analyzing and resolving defects introduced during an upgrade.
Understanding of upgrade impact on existing configuration, custom developments, interfaces, and business processes.
Experience supporting regression testing and validating critical OTC processes after an upgrade.
Familiarity with upgrade-related remediation, testing, cutover, and stabilization activities.
Upgrade experience is preferred but not mandatory for candidates with very strong S/4HANA OTC lead experience.