Marketplace Business & Growth Manager at Kreo will own everything related to building, scaling and optimizing Kreo's business across key e-commerce marketplaces – from account strategy and merchandising to ads, pricing and operations. Act as single-threaded owner for all marketplace workstreams: assortment, content, ads, deals, operations and relationships. Work directly with founders to turn marketplace insights into concrete growth bets and experiments.

Business and strategy:

Build and own marketplace growth roadmap: revenue targets, category share, and key input metrics (traffic, CVR, ASP, returns, ratings).
Deeply understand Kreo's core customer segments (designers, traders, engineers) and translate this into marketplace strategy and positioning.
Track market and competition across platforms (pricing, promos, content, reviews) and identify white-spaces and attack plans.
Plan and execute selection strategy: which SKUs to list, phase out, or launch, with clear hypotheses on each.

Responsibilities:

Own day-to-day account health on marketplaces: penalties, SLAs, cancellations, returns, and claim resolution.
Coordinate internally with ops, CS and finance to ensure smooth order fulfilment, inventory availability and reconciliations.
Set up and maintain best-in-class PDPs: titles, bullets, A+ creatives, images and videos aligned to Kreo brand.
Build review and rating engine on platforms (post-purchase nudges, review responses, issue closure loops).

Ads and sales:

Plan and run all marketplace ads (PLA, brand ads, display) with clear budgets, ROAS and efficiency targets.
Drive participation in platform events (sales days, promotional campaigns, category days) – deals, pricing strategy, inventory planning and merchandising.
Continuously A/B test pricing, coupons, discounts, and bundles to maximize contribution margin, not just top-line.
Build weekly dashboards for key KPIs and publish insights + action items for founders and team.

Stakeholder Management:

Own relationships with marketplace KAMs/category teams; secure visibility, events, and merchandising placements.
Collaborate with brand/creative to ensure on-platform communication matches off-platform campaigns and Kreo's identity.
Work with product to feed back marketplace learnings into roadmap (features, SKUs, packaging, pricing ladders).

Requirements:

2+ years experience in e-commerce marketplace roles (Flipkart, Amazon, Jiomart, etc.) managing P&L or key accounts.
Strong analytical chops: advanced Excel/Sheets; comfort with dashboards, cohorts and funnel metrics.
Hands-on experience with marketplace seller panels (ads, reports, promotions, returns, payments) is a strong plus.

High ownership, bias for action, and comfort with experimentation in an early-stage, fast-moving environment.

Business Manager - Marketplace