Company: Atomic North Pvt Ltd

Job Title: Salesforce QA with Field Service Lightning (FSL) Exp

Location: Bangalore/Chennai

Mode: Hybrid (4 Days in a week)

Duration: Full Time

Shift Timing :- 9:00 AM - 6:00 PM

**Field Service(FSL) exp is mandatory**

**Excellent Communication Skills**

Responsibilities:

Develop and execute manual and automated test plans for Salesforce Field Service implementations, configurations, and integrations
Validate field service workflows, dispatch logic, mobile technician experiences, and service appointment management
Collaborate with Salesforce developers, admins, business analysts, and end-users to ensure feature completeness and functionality
Participate in requirement reviews to provide QA insights and testability feedback
Perform regression testing, system integration testing (SIT), and user acceptance testing (UAT) support
Identify, document, and track defects and issues using tools like Jira, Azure DevOps, or similar
Ensure testing is aligned with Salesforce best practices, release schedules, and business goals
Work with test data creation and environment validation to support accurate and efficient test cycles
Participate in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups

Qualifications:

5+ years of QA experience, including 1–2 years testing Salesforce Field Service or Salesforce Service Cloud
Strong understanding of Salesforce architecture, workflows, validation rules, and process automation
Experience testing mobile experiences (iOS/Android) related to field service use cases
Familiarity with test case management tools and defect tracking systems (e.g., Jira, TestRail)
Excellent analytical, problem-solving, and communication skills
Ability to work independently and in cross-functional teams