crm integration , Ivr, Requirements Gathering, Amazon Connect, Contact centre operations, Stakeholder Management, AI-enabled customer service solutions, Salesforce Service Cloud, Omni-channel customer service platforms, Call Routing, Agile product delivery, Telephony systems

crm integration , Ivr, Requirements Gathering, Amazon Connect, Contact centre operations, Stakeholder Management, AI-enabled customer service solutions, Salesforce Service Cloud, Omni-channel customer service platforms, Call Routing, Agile product delivery, Telephony systems

Excel, product governance, KYC process enhancement, Cash Management, Corporate Banking Products, corporate online banking, Ms Word, client onboarding

trading platforms, Trade Execution, CFD products, customer insights, Order Management, brokerage products, product analytics, digital trading experience, Fx, investment apps, product management, market discovery

Tableau, Excel, Account Services, Analytical data interpretation skills, Balance sheet metrics, Payments, Transaction Banking, Cash Management products, Operational legal and compliance aspects, Regulatory frameworks, Commercial Cards, Reporting platforms, eCommerce payments ecosystem, Digital Commerce, Escrow product management, Product governance

Cloud, It Business Analysis, Agile, Product Management, Data Analysis, Design Thinking, Application solutioning design and testing, Agent force, Salesforce Service Cloud, Product-Centric Development, CRM solutions, Product analytics, Process Automation, Salesforce platform

Ms Excel, MS PowerPoint, Internet IP Transit, Understanding of telecom business, Peering knowledge, Financial data mining, Commercial acumen, Negotiation Skills

sap supply chain , Agile Development Methodologies, REST API technology, Cloud application infrastructure, CI CD practices, OAuth 2.0 framework